Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
Vivantio builds service management solutions to help organizations provide the very best service possible. Vivantio has been building software-as-a-service (Saas) ITSM solutions for customers across the globe since 2003, including public sector organizations, large businesses and independent service companies. In that time, Vivantio has come to learn that great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. Vivantio Platform provides a service management solution that is competitively priced, flexible and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.