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Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
Vivantio builds service management solutions to help organizations provide the very best service possible. Vivantio has been building software-as-a-service (Saas) ITSM solutions for customers across the globe since 2003, including public sector organizations, large businesses and independent service companies. In that time, Vivantio has come to learn that great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. Vivantio Platform provides a service management solution that is competitively priced, flexible and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.
Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.
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