1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

"Our service model is built on creating relationships with our customers—that’s always our top priority."

“We have transitioned a little bit from simply looking at email as the primary outbound messaging to really looking at the hub of ways that we can reach our customers and fans. A campaign for us that might have once been just email may now be a combination of email and social posts.”

“We are able to drive marketing engagement with our fans by using Salesforce to bring to life all our ideas, thoughts, and strategies.”

“We’ve seen an increase in the need for the services and programs that we administer at the department. And with that is a real need for our customers to get access to information quickly and to get the assistance that they need to be enrolled in these programs to help them survive.”

“It’s been a different kind of busy this past year, but we certainly made the most of it, This project has been a great example that, even on the days that you feel like a small cog working from a home office, you are a critical part of a big wheel that is enabling business, engineering, manufacturing, and operations to produce the best innovations possible and bring people home safely.”

“IN DCS Child Support Bureau had dedicated the past seven years to a project called INvest, and it’s one of our team’s proudest achievements because it helped introduce an architecture that jumps from the mainframe paradigm to the new cloud-based millennia in a single step.”

“Curiosity never goes out of fashion. In a commercial context, curiosity wins customer satisfaction. If you truly understand who your customer is, the problems they’re trying to solve, and why they came to you, ultimately you’ll be able to give them what they need.”

“We’re doing lots of things to deliver higher-end service to our clients, Chat, automation, and self-service are all part of that, and we’ll be improving all those items throughout the next year of relative downtime.”

“Once we engage with a customer, we hand off to one of our sales reps, who then works with that customer, all within Salesforce. All the tracking, all of the comments and intelligence going back and forth between sales team on how to close that deal, all of it happens in Salesforce.”

“Timely insights are helping us make smarter and more well-informed decisions to stay on top of customer expectations."

“The incredible pace at which Salesforce has been deployed is a testament to the strength of the platform. The Salesforce solution adequately addresses the needs and complexities of our business.”

"We are keeping our workforce home, healthy, and productive, Being user-centric in our solutions while also addressing the immediate needs of our customers was paramount.”

“There would be nothing glamorous about what we do if we didn't have the right team and strong systems in place, Without the passion and enthusiasm of our people or the technology enabling them each and every day, our services would be stagnant.”