1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

“We needed a proven platform that would allow us to quickly design a solution that could scale fast enough to capture the largest demand we could foresee.”

“We created a digital platform, so people could receive an email with a link to a video tour of the aircraft that they could experience from the comfort of their own home and then contact our sales executive to set up a meeting."

“Anytime you are working with multiple parts of the business, you have to have one singular method of collaboration and communication. For us, Salesforce was that answer."

“Now, we can shift our focus to drive incremental business. It puts our current accounts on autopilot, which frees up our reps to engage in meaningful conversations about new products that help our customers. This platform allows us to provide our customers with killer products in a portal that’s so easy to use.”

“Operations went digital virtually overnight for businesses and agencies everywhere, and because of the work we had done, we were fairly well prepared. Our transformation path was not clearly defined, but we were ready when asked in a moment’s notice.”

“We knew we had to pivot and build something that would help our businesses, our communities, and our own team, process CARES funding quickly and remotely. We needed a system that would be intuitive and enable people from their home office just as easily as it might from their desk at work, as we were not delivering services face-to-face anymore.”

“Having a CRM allows us to take our citizens in hand, carry them from the time they ask to the time we get to resolution. We have been able to walk that path with our customers the whole way through."

“We are using the platform to leverage our experience and expedite the process of disbursing funds so that we can allocate dollars quickly and accurately.”

“They did a really great job in bringing the teams together and clearly articulating what we need to do to design a solution that is scalable, reliable, and maintainable. They had clarity of thought, were aligned to our business vision, and built a quality solution.”

“Working through the trusted relationships that already exist means we can have a much greater impact greater in those early moments of helping and catching someone.”

“What we’re trying to do is stay very close to our customers, to make sure their problems are being addressed and that communication is as fluid as possible."

“Salesforce has created a lot of efficiencies for our Health Advisors to be able to do follow-ups and add touchpoints for members, If Salesforce didn’t have the flexibility it does, we wouldn’t be able to optimize engagement like we have.”