49 Rocketlane Testimonials

"We were basically using an internal tool for project management, but it was not scalable for a growing team."

“Implementing Rocketlane at Mixmax has transformed our implementation and onboarding processes. We've moved from a cumbersome system to a sleek platform that our internal teams enjoy using, while enhancing transparency and offering an intuitive experience for our customers."

“We’ve reduced email usage significantly. Everything now lives inside Rocketlane—tasks, chats, docs.”

"With Rocketlane, our clients are now able to give us real-time feedback. We are pleased to see the average CSAT score of 4.7 since going live with Rocketlane, with several clients appreciating the transparency that the new onboarding experience offers. Projects that would take hours to a few days to prepare now take no more than 15 minutes to be ready. The experience we are able to deliver to our clients, and the confidence in the success of each project that internal and external stakeholders now have thanks to Rocketlane, is helping us stand out from our competitors."

"Rocketlane has saved us hundreds of hours and it’s the most user-friendly onboarding tool in the market. Our customers are very appreciative of how transparent the onboarding process is for them. Seeing the whole outline of the journey laid out for them helps our customers to build trust with us."

"Infinx’s productivity has improved by at least 20%, transparency by 85%, and NPS by 15%."

"We wouldn’t be able to operate as an agency if it wasn't for Rocketlane. It’s an amazing tool and it’s significantly increased our work efficiency. It’s allowed us to move faster when starting new client relationships because of our effort in building a solid process with Rocketlane. It has also made it easier for our new hires to become acquainted with our workflow because Rocketlane assists us in guiding them through the process. We are pleased as a team to be able to use Rocketlane for our client projects."

"The biggest difference with Rocketlane is the ability to update templates. This has vastly improved our process. We have reduced the average project duration by 20%."

"Our recent customer feedback has shown that our customers appreciate the transparency we can provide them through Rocketlane. Customers now know what to do, they’re better engaged, and we see far fewer queries and questions from them on the status of their projects."

"Our clients get real time information, and we love the ability to internally collaborate on Rocketlane. The intuitive dashboards and the insights we derive from Rocketlane are a couple of things that I absolutely love about the product."

"Rocketlane has helped us achieve higher customer satisfaction and lower time-to-value. But even within our teams, it has helped us drive innovations by removing blindspots, by giving us insights and data that we can use to continuously improve our internal processes."

"Rocketlane has significantly reduced the time taken to onboard new customers. We’ve seen a 50% improvement in onboarding time. Projects which used to take 3 moths to complete are now done in 45 days. Our project leads know which projects to prioritize and have visibility into the tasks that need their attention the most. We really love the fact that Srikrishnan (CEO, Rocketlane) took the time out to listen to our feedback, and built features we needed quickly."

"Rocketlane is our single source of truth, and it helps us track every aspect of our projects efficiently. We’ve eliminated the need for manual audits since the information we get from Rocketlane is very reliable and accurate. We’re very happy to have discovered Rocketlane. As our implementations grow in complexity and as we add more products and verticals, Rocketlane is going to play a crucial role in our growth."

"Rocketlane is our single source of truth, and it helps us track every aspect of our projects efficiently. We’ve eliminated the need for manual audits since the information we get from Rocketlane is very reliable and accurate. We’re very happy to have discovered Rocketlane. As our implementations grow in complexity and as we add more products and verticals, Rocketlane is going to play a crucial role in our growth."

"The Rocketlane team was extremely flexible to work with. We loved the agility shown by them in picking up all our requirements and embedding them into the product in no time. Rocketlane has helped us make onboarding seamless for all our customers."