Rocketlane is a collaborative customer onboarding platform. Rocketlane helps you shorten time-to-value, streamline implementation projects, and elevate your onboarding CX. Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience.
Rocketlane is built by an experienced SaaS product team, that has taken care to craft delightful experiences that serve specific purposes in your project delivery journey. Our features help you impress your customers, hold them accountable in the journey, create comprehensive and repeatable playbooks, get on-demand visibility into onboarding projects and customer sentiments, and increase the productivity of your implementation teams.
"With Rocketlane, our clients are now able to give us real-time feedback. We are pleased to see the average CSAT score of 4.7 since going live with Rocketlane, with several clients appreciating the transparency that the new onboarding experience offers. Projects that would take hours to a few days to prepare now take no more than 15 minutes to be ready. The experience we are able to deliver to our clients, and the confidence in the success of each project that internal and external stakeholders now have thanks to Rocketlane, is helping us stand out from our competitors."
"Rocketlane is shifting our customer onboarding experience into high gear; taking us from just task management to strategic delivery partner with greater visibility and collaboration on project activities, ultimately driving up CSAT."
"With Rocketlane, we make progress on tasks and milestones in collaboration with internal and external stakeholders. This brings transparency, ensures folks know what they need to do and when, thus increasing speed, client happiness."
Read Rocketlane Reviews, Testimonials & Customer References from 49 real Rocketlane customers.
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