31 Rocketlane Testimonials

"Infinx’s productivity has improved by at least 20%, transparency by 85%, and NPS by 15%."

"Rocketlane is our single source of truth, and it helps us track every aspect of our projects efficiently. We’ve eliminated the need for manual audits since the information we get from Rocketlane is very reliable and accurate. We’re very happy to have discovered Rocketlane. As our implementations grow in complexity and as we add more products and verticals, Rocketlane is going to play a crucial role in our growth."

"Being able to figure out and very easily identify which projects and tasks are running late, on time, and ahead of time is super helpful I must say that I have not been disappointed with any of the solutions and offerings Rocketlane has provided. I truly appreciate your thoughtful approach and attention to detail in every aspect."

"With Rocketlane, we make progress on tasks and milestones in collaboration with internal and external stakeholders. This brings transparency, ensures folks know what they need to do and when, thus increasing speed, client happiness."

"Rocketlane drives consistency in our execution, helping us deliver value faster, thereby increasing retention and reducing avoidable churn. Our teams love the breadth of capabilities and product vision."

"Rocketlane helps my team stay organized and clearly communicate action items and target dates with our customers. I love the ability to have everything (both internal and external facing) in one place, and the customer-facing view helps us to put our best foot forward with customers."

"We manage multiple client onboarding projects for our ERP software with Rocketlane. It helps us track revenue milestones, streamline the process with playbooks, manage resources, and improve client collaboration. Onboarding has now become a delightful experience for my team and our customers."

"Rocketlane brought the method to our madness and helped us fix our culture of customer experience. With Rocketlane, we are faster and efficient in solving our customer problems."

"Our team loved the small touches in the product that help us impress customers, the custom UI and domains to make it our own, and lastly, the proactive engagement from the Rocketlane team to help us succeed with their platform."

"I have worked with a lot of different project tools. But I’ve never seen anything like Rocketlane. I didn't even know something like this existed that allows you to collaborate with customers so seamlessly. Beautiful UI and I think this is, by far, one of the best project management tools in the market."

"When I look at the number of accounts an implementation manager could easily manage pre-Rocketlane and post-Rocketlane, we can see a really massive improvement there. But also in terms of how quickly we are able to deliver value to our customers and in terms of the metrics we track, in a short space of just two months, we’ve been able to accelerate time-to-value for our customers by 20%!"

"From the very beginning, Sri (CEO, Rocketlane) seemed to understand the needs of the CS and Professional Services industry. I was immediately struck by this attribute, and that’s what drew us to Rocketlane. Rocketlane has helped us reduce time-to-value by at least 15%. We just deployed the time-tracking feature, and that’s going to help us be even more precise with our deliverables."

"Our customers are more involved than ever. Rocketlane’s customer portal gives them real-time visibility into the status of their onboarding project. They can complete tasks on time because they know exactly what they need to do and when they need to do it and also hit us up instantly via built-in chat to communicate more effectively."

"With Rocketlane, we’re more organized and have a better sense of how to approach onboarding projects. We’re able to fix problems faster and significantly shorten the overall time taken to onboard new customers."

"With Rocketlane, our clients are now able to give us real-time feedback. We are pleased to see the average CSAT score of 4.7 since going live with Rocketlane, with several clients appreciating the transparency that the new onboarding experience offers. Projects that would take hours to a few days to prepare now take no more than 15 minutes to be ready. The experience we are able to deliver to our clients, and the confidence in the success of each project that internal and external stakeholders now have thanks to Rocketlane, is helping us stand out from our competitors."