49 Rocketlane Testimonials

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  • "With Rocketlane, our clients are now able to give us real-time feedback. We are pleased to see the average CSAT score of 4.7 since going live with Rocketlane, with several clients appreciating the transparency that the new onboarding experience offers. Projects that would take hours to a few days to …

  • "I don't need to go to five different places to pull information to see how we're tracking. I just need one specific centralized location.”

  • "Infinx’s productivity has improved by at least 20%, transparency by 85%, and NPS by 15%."

  • "We work with big enterprises who’ve seen hundreds of vendors like us. Rocketlane has helped us be significantly different from our competitors through the onboarding experience we are able to offer our customers."

  • “You would go around and ask, how does onboarding work at Frontify? And the answer was always, it depends. Yes, every customer is different, but that doesn't mean we cannot have a standardized process to support their onboarding. That’s the only way we can ensure any type of quality in …

  • "Between communication lapsing more than a few weeks, implementation timelines being more than a few months, that was basically the main detriment that we tried to solve when we looked for software."

  • "Rocketlane is shifting our customer onboarding experience into high gear; taking us from just task management to strategic delivery partner with greater visibility and collaboration on project activities, ultimately driving up CSAT."

  • "One of Rocketlane’s standout features is its all-in-one capability, allowing users to view every project within the company, track its status, and monitor upcoming tasks and assignments. This comprehensive visibility provides a fantastic pulse check on project progress."

  • "Without Rocketlane, launching three projects in the same week would not have been difficult; it would have been impossible."

  • "By eliminating redundant steps, Flycast Partners has minimized scheduling conflicts, improved efficiency, and enhanced overall project delivery."

  • "Being able to see my utilization, not just today, but also in the future, has been huge. I use this feature constantly. It’s a core component of how I manage my day-to-day work."

  • "We were juggling Salesforce, Monday, and Google Sheets, and honestly, it was chaos. We needed something that could pull it all together. Our Slack was blowing up with updates from everywhere, and we were constantly context-switching. It just wasn’t sustainable."

  • “Rocketlane provides outstanding project management capabilities and facilitates a process that brings partners, customers, and vendors together in an orchestrated way. This allows for a more collaborative and efficient project with the ability to automate many tasks that would have otherwise been manual.”

  • “Now I know which phase a project is in, how clients are feeling, and where we need to step in, before issues escalate.”

  • “We’ve reduced email usage significantly. Everything now lives inside Rocketlane—tasks, chats, docs.”