"Rocketlane is shifting our customer onboarding experience into high gear; taking us from just task management to strategic delivery partner with greater visibility and collaboration on project activities, ultimately driving up CSAT."

"Without Rocketlane, launching three projects in the same week would not have been difficult; it would have been impossible."

“You would go around and ask, how does onboarding work at Frontify? And the answer was always, it depends. Yes, every customer is different, but that doesn't mean we cannot have a standardized process to support their onboarding. That’s the only way we can ensure any type of quality in …

“Each product used a different tool for implementation. None of the tools were designed to support implementation properly, and they didn’t let customers be part of the process. It was chaotic.”

“In creating the project and keeping track of the project, I think it’s maybe around 7 or 8% we have reduced in the time spent that’s quite a lot of hours saved on each project.”

“Rocketlane just works out of the box and gives me the insights I need. The hard part is figuring out the strategy. Once that’s done, executing it in Rocketlane is a piece of cake.”

“A lot of our customers are on paper-based processes, and we bring them into the modern age. We needed to do the same for our own onboarding.”

“Rocketlane’s time tracking isn’t about micromanagement or babysitting; it’s about pricing future deals accurately and improving processes.”

"We were basically using an internal tool for project management, but it was not scalable for a growing team."

"We used FinancialForce for managing projects and our PSA, along with Smartsheet for tracking project deliverables. We also built in-house solutions to make things cleaner and easier to use. Consolidating everything into one unified solution was a key driver behind this change."

"We've been able to start and complete several projects within a very short window."

‍“So our onboarding process is multi-department and multi-stakeholder, which was adding to the complexity when we were trying to manage it all through spreadsheets and through emails.”

“Rocketlane has truly embraced the goal of being customer-centric by providing a one-stop shop for their clients.”