"We’ve naturally seen more video content come through, people are used to sharing things on Instagram Stories and TikTok. We haven’t made an effort to collect video content, but it’s something we need to do, and will do. We’re just working out where the best place for that is."

“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their …

"We are not a fast fashion label. We believe in timeless fashion and always have our eye on sustainability and longevity with our designs."

"We only had a handful of reviews which were predominantly negative on Google when we started collecting feedback so it was important to address this by getting more reviews and improving the average star rating"

"This app is a game-changer for online businesses, offering 100+ integrations, seamless import of existing reviews, and the power to build a reliable reputation with its ability to turn reviews into social proof, ultimately resulting in boosted conversion rates. A must-have tool for any merchant looking to establish credibility and …

“The REVIEWS.io team handled everything in the migration, making it super easy to switch over from our previous platform. Their team worked with us to set up a review collection workflow to actually start to generate more reviews (it can take more than just asking nicely!).”

“Reviews serve crucial purposes: they enhance conversion rates, display user-generated content (UGC), and increase trust - especially important when we were a new brand and people hadn’t heard of us. Leveraging reviews has been an effective strategy for BOXRAW."

“Especially with Athena, which is a new brand for us, it’s really important to have those reviews to drive a trial.”

“We want to help people lead a healthier life with technology, as blue light emitted from digital device screens is a hazard to our health.”

"We use our star rating and Reviews.io branding on all our social media advertising. We’ve split tested ads with and without the Reviews.io branding, the ads with the branding perform considerably better than those without. We’ve seen a 40% increase in click through rates."

"Collecting attributes shows customers we want to improve the product and that we care what they think, which we massively do! Having real customers leave reviews and comments about what they love or dislike then sharing that has a much better impact than talking about it ourselves."

“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”

“We’d had a relatively poor experience with Trustpilot in terms of what customers were leaving reviews for. We never seemed to pick up anything positive because we weren’t asking customers for reviews, we were just expecting them to give them. And obviously the majority of people that were giving them …

“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is …

“We partnered with REVIEWS.io as they were trusted by many brands we admired. We aim to be customer led across all areas of the business and we take great pride in all our products. We recognise the power of recommendations and as a growing brand, brand authenticity and trust is …