"Without the money we won’t be here but without the customers, we won’t be here either."
"We researched more than one review system online. I had used others in the past for hotel/restaurant reviews etc. but when I came across REVIEWS.io I liked the look and feel of the site and had instant trust with them. Seeing big name brands amongst small business names using the system gave me the confidence to start using it. The easy to use control panel stood out amongst other systems, and I knew our customers would find it easy to leave their feedback."
"We started using another company at first, but we were not happy with the amount of feedback we were getting in proportion to sales. We knew we were selling a high-quality product and we also knew customers loved our stamps, but we had no real way to obtain that feedback from them.”
“We’d been using Yotpo for around 8 years but it became really expensive. It also didn’t offer much flexibility. We wanted a platform that gave us the features we needed at a fair price.”
“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their buying experience allows us to pinpoint where we can make improvements to our existing processes.”
“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”
"There is no better customer acquisition content than customer validation! Using REVIEWS.io and bl!nk, we are able to automate review collection, easily display them in the appropriate places on (and off!) our site and engage with customers who have questions or comments. This work has contributed directly to growing our profitability as we have lowered our customer acquisition costs using review content and also increased our site conversion!"
"REVIEWS.io have helped particularly in making sure the sizing information is correct if the product runs large/small or tall etc or if the size chart is misleading, we can then add this info to the product description or update the size chart."
"We love working with the Reviews.io team at adQuadrant. They are responsive, supportive and are always available when our team needs client assistance. We are excited to deepen our partnership with them moving forward."