"We researched more than one review system online. I had used others in the past for hotel/restaurant reviews etc. but when I came across REVIEWS.io I liked the look and feel of the site and had instant trust with them. Seeing big name brands amongst small business names using the …

“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their …

"It’s a matter of doing what I love, which is creating a destination for consumers to get quality goods. I was trying to create a more diverse and user-friendly experience than what already existed online in the action sports category."

"Reviews.co.uk made it super easy for us to integrate automated product review collection, and your team have always been quick to respond and help us with reviews on our e-commerce platform. We love that the platform has some quite advanced features, but presented in such a clear and simple way …

"The decision to use a third party review platform was driven mainly by the ability to display the feedback online where over 90% of our advertising budget is now spent Previous to using Reviews we collected customer feedback ourselves. In addition to the return being low, we couldn't use the …

"Our valuers have told me that customers have looked on our website and read our reviews before making a decision to invite us to value their property, so they are definitely working for us."

“We’d been using Yotpo for around 8 years but it became really expensive. It also didn’t offer much flexibility. We wanted a platform that gave us the features we needed at a fair price.”

“We'd worked so hard on our formulas and developing the Nursem Range to be what it is today, and this was all driven through direct interactions and feedback with nurses so the value of feedback at Nursem has been paramount from day one. Through REVIEWS.io we are constantly able to …

“Historically we had posted email feedback onto the EWC website which was satisfactory, however to enhance this position as part of the new look and feel of our website redesign, we wanted to portray an independent testimonial that could not be perceived by some to have been altered. I see …

"We only had a handful of reviews which were predominantly negative on Google when we started collecting feedback so it was important to address this by getting more reviews and improving the average star rating"

“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is …

“The fact that we could connect our Reviews.io account to our UK website allowed us to instantly share customer feedback with a new and tentative audience. With the high cost of getting customers to the website it’s been crucial that they can see honest customer reviews that give them confidence …

"A nice review helps but adding customers' attributes makes it a more relevant and insightful recommendation."

"The customer was very happy with this outcome and re-reviewed. I didn't even ask her to, that wasn't my plan she came out and said she wanted to.I was very happy with this outcome because it helped us improve our service process and the way in which we deal with …

“Reviews are the lifeblood of any eCommerce business. It’s a way for customers to take the plunge on trying a new product or to complete the checkout process with a new site they have just discovered"