81 REVIEWS.io Testimonials

“We want to help people lead a healthier life with technology, as blue light emitted from digital device screens is a hazard to our health.”

“We partnered with REVIEWS.io as they were trusted by many brands we admired. We aim to be customer led across all areas of the business and we take great pride in all our products. We recognise the power of recommendations and as a growing brand, brand authenticity and trust is vital to allow us to grow our customer base.”

"‍Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, and reviews definitely help with that."

“The fact that we could connect our Reviews.io account to our UK website allowed us to instantly share customer feedback with a new and tentative audience. With the high cost of getting customers to the website it’s been crucial that they can see honest customer reviews that give them confidence to purchase.”

“We’d been using Yotpo for around 8 years but it became really expensive. It also didn’t offer much flexibility. We wanted a platform that gave us the features we needed at a fair price.”

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

“We're trying to be really conscious and thoughtful about what we’re putting out into the world. Everything we make goes through a process, not only in terms of production, but in the sense of is it versatile, is the customer going to wear it over and over again, does it create an actual need and does it satisfy wants for the customer.”

“We’ve seen that some of our retailers have been really successful in flipping to having an online presence. Those that adapted quickly, and did it well by collecting reviews, have obviously done better during the pandemic than some that were reluctant, or haven’t done it.”

"Having over eighty thousand 5 star reviews next to our Google Shopping listing really helps us cement our position as market leader.”

"If you’re gonna spend the money building a company you need to do it correctly. When we looked at review platforms we looked at the ones that offered a good feature set, integrations and had a really good reputation and it came down to you guys."

"We started using another company at first, but we were not happy with the amount of feedback we were getting in proportion to sales. We knew we were selling a high-quality product and we also knew customers loved our stamps, but we had no real way to obtain that feedback from them.”

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for meetings when we need her. We have more features she's shown us that we're planning on adding after the rush of BFCM and are excited to test them out and see how they raise both the value and the volume of reviews we receive.”

"We turned our 0.9 star rating to a 4.1. It continues to grow and be inline with what the honest and open truth of our customers is. That figure will soon sync with the rest of our reviews on other platforms nearing 5 stars."

"REVIEWS.io helped us build trust with customers, which has had a positive impact on customer satisfaction and conversion."

"We’ve naturally seen more video content come through, people are used to sharing things on Instagram Stories and TikTok. We haven’t made an effort to collect video content, but it’s something we need to do, and will do. We’re just working out where the best place for that is."