81 REVIEWS.io Testimonials

"It’s a matter of doing what I love, which is creating a destination for consumers to get quality goods. I was trying to create a more diverse and user-friendly experience than what already existed online in the action sports category."

"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."

"Video reviews help us see how these products fit into our customers' lifestyles and provide much greater insight."

"We love working with the Reviews.io team at adQuadrant. They are responsive, supportive and are always available when our team needs client assistance. We are excited to deepen our partnership with them moving forward."

"We like what Reviews.io had to offer, we like the solutions, and overall Reviews.io is much more cost effective for us!"

“We’d had a relatively poor experience with Trustpilot in terms of what customers were leaving reviews for. We never seemed to pick up anything positive because we weren’t asking customers for reviews, we were just expecting them to give them. And obviously the majority of people that were giving them were people who had problems.”

"Reviews.co.uk made it super easy for us to integrate automated product review collection, and your team have always been quick to respond and help us with reviews on our e-commerce platform. We love that the platform has some quite advanced features, but presented in such a clear and simple way to use.”

“We partnered with REVIEWS.io as they were trusted by many brands we admired. We aim to be customer led across all areas of the business and we take great pride in all our products. We recognise the power of recommendations and as a growing brand, brand authenticity and trust is vital to allow us to grow our customer base.”

"REVIEWS.io have helped particularly in making sure the sizing information is correct if the product runs large/small or tall etc or if the size chart is misleading, we can then add this info to the product description or update the size chart."

"You’ve gained a client's trust through reviews, they’ve decided to come on board. You keep that trust in doing a good job in the beginning. If you nail that beginning bit, you set yourself up well going forward."

"A nice review helps but adding customers' attributes makes it a more relevant and insightful recommendation."

"We did a trial with REVIEWS.io and then implemented it in November. We’re very happy with it. We’re able to collect so many reviews, way more than we could have with Trusted Shops.”

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

"We started using another company at first, but we were not happy with the amount of feedback we were getting in proportion to sales. We knew we were selling a high-quality product and we also knew customers loved our stamps, but we had no real way to obtain that feedback from them.”

“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to people who've never heard of us.”