81 REVIEWS.io Testimonials

"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."

“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their buying experience allows us to pinpoint where we can make improvements to our existing processes.”

"Without the money we won’t be here but without the customers, we won’t be here either."

"We like what Reviews.io had to offer, we like the solutions, and overall Reviews.io is much more cost effective for us!"

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for meetings when we need her. We have more features she's shown us that we're planning on adding after the rush of BFCM and are excited to test them out and see how they raise both the value and the volume of reviews we receive.”

"Video reviews help us see how these products fit into our customers' lifestyles and provide much greater insight."

"REVIEWS.io helped us build trust with customers, which has had a positive impact on customer satisfaction and conversion."

“We’d been using Yotpo for around 8 years but it became really expensive. It also didn’t offer much flexibility. We wanted a platform that gave us the features we needed at a fair price.”

“We're trying to be really conscious and thoughtful about what we’re putting out into the world. Everything we make goes through a process, not only in terms of production, but in the sense of is it versatile, is the customer going to wear it over and over again, does it create an actual need and does it satisfy wants for the customer.”

“Historically we had posted email feedback onto the EWC website which was satisfactory, however to enhance this position as part of the new look and feel of our website redesign, we wanted to portray an independent testimonial that could not be perceived by some to have been altered. I see an independent review a critical part of our promotion and measurement of customer service.”

“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is paramount to the continued success of our business and brand.”

"We take everything into consideration in providing the best solution possible for anyone looking to save their sofa. Nothing makes us happier than our customers telling us that they've been WOWed by the experience we provide."

"We're not a big company after all. The other Review Platforms are charging amounts that companies with smaller budgets can't afford. Reviews.io seemed like the 'real deal' in that they put their clients first by providing a custom reviews solution that doesn't break the bank. It resonated exactly with what we're doing with sofa covers."

"We're quite sure that the positive reviews we've collected do drive conversions. Whilst we tell people not to correlate causation and effect, we have managed to double our revenue since we started using Reviews.io"

"The conversion rates of the pop up stores was around 90-100%."