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“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is …
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“Customer reviews are a powerful tool for higher end brands like Tumbl Trak to stand out. These reviews provide social proof, validating the brand's quality and reputation.”
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“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to …
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“We’d been using Yotpo for around 8 years but it became really expensive. It also didn’t offer much flexibility. We wanted a platform that gave us the features we needed at a fair price.”
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“Reviews serve crucial purposes: they enhance conversion rates, display user-generated content (UGC), and increase trust - especially important when we were a new brand and people hadn’t heard of us. Leveraging reviews has been an effective strategy for BOXRAW."
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“Promote ourselves away from the atypical persona of a double glazing business, known for its high pressure sales techniques and discount driven tactics.”
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"Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, …
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"You’ve gained a client's trust through reviews, they’ve decided to come on board. You keep that trust in doing a good job in the beginning. If you nail that beginning bit, you set yourself up well going forward."
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"There is no better customer acquisition content than customer validation! Using REVIEWS.io and bl!nk, we are able to automate review collection, easily display them in the appropriate places on (and off!) our site and engage with customers who have questions or comments. This work has contributed directly to growing our …
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“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."
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"It’s a matter of doing what I love, which is creating a destination for consumers to get quality goods. I was trying to create a more diverse and user-friendly experience than what already existed online in the action sports category."
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"This app is a game-changer for online businesses, offering 100+ integrations, seamless import of existing reviews, and the power to build a reliable reputation with its ability to turn reviews into social proof, ultimately resulting in boosted conversion rates. A must-have tool for any merchant looking to establish credibility and …
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"Our internal mantra is to provide a ‘5-star service’. Buying financial products can be daunting and complex and we try very hard to make it as easy as possible for clients by taking the legwork out of the process for them."
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"We did a trial with REVIEWS.io and then implemented it in November. We’re very happy with it. We’re able to collect so many reviews, way more than we could have with Trusted Shops.”
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“The fact that we could connect our Reviews.io account to our UK website allowed us to instantly share customer feedback with a new and tentative audience. With the high cost of getting customers to the website it’s been crucial that they can see honest customer reviews that give them confidence …