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“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is …
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“Customer reviews are a powerful tool for higher end brands like Tumbl Trak to stand out. These reviews provide social proof, validating the brand's quality and reputation.”
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“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to …
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"You’ve gained a client's trust through reviews, they’ve decided to come on board. You keep that trust in doing a good job in the beginning. If you nail that beginning bit, you set yourself up well going forward."
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“Now that REVIEWS.io and Firework have joined forces, we couldn't be happier. The combination of these two platforms allows us to enhance our customer experience while building trust and transparency with our audience. We're excited to continue leveraging these powerful tools to drive our business forward.”
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"The fact that customers can now read positive reviews from the website has helped dramatically. It's the only real way to stand out amongst what's now becoming a saturated online market."
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"We like what Reviews.io had to offer, we like the solutions, and overall Reviews.io is much more cost effective for us!"
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“Reviews are the lifeblood of any eCommerce business. It’s a way for customers to take the plunge on trying a new product or to complete the checkout process with a new site they have just discovered"
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"Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, …
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"REVIEWS.io have helped particularly in making sure the sizing information is correct if the product runs large/small or tall etc or if the size chart is misleading, we can then add this info to the product description or update the size chart."
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“The REVIEWS.io team handled everything in the migration, making it super easy to switch over from our previous platform. Their team worked with us to set up a review collection workflow to actually start to generate more reviews (it can take more than just asking nicely!).”
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"Video reviews help us see how these products fit into our customers' lifestyles and provide much greater insight."
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"We scaled up from a regular concrete manufacturing business to an ecommerce business. Our business is all about concrete jewellery, however we have also expanded our ideas as we realised concrete is so strong we could make business cards out of it."
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“We want to help people lead a healthier life with technology, as blue light emitted from digital device screens is a hazard to our health.”
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“It's improved our quality score and so improves our costs and visibility - and importantly, it's greatly improved our ad click throughs. Reviews are a great leveller and allow us to effectively compete against much larger brands because we can show right in Google Ads that we offer a better …