81 REVIEWS.io Testimonials

"The customer was very happy with this outcome and re-reviewed. I didn't even ask her to, that wasn't my plan she came out and said she wanted to.I was very happy with this outcome because it helped us improve our service process and the way in which we deal with and think about certain types of returns."

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for meetings when we need her. We have more features she's shown us that we're planning on adding after the rush of BFCM and are excited to test them out and see how they raise both the value and the volume of reviews we receive.”

“It's improved our quality score and so improves our costs and visibility - and importantly, it's greatly improved our ad click throughs. Reviews are a great leveller and allow us to effectively compete against much larger brands because we can show right in Google Ads that we offer a better customer experience.”

"The ring I order it absolutely beautiful the whole process felt personal and everything was communicated along the way."

"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."

"I love this stuff. It's amazing. You've created a masterpiece. I'll be a shopper with you forever. Just keep on keeping on!"

"400 people took the time to review us on the first day of collection. It reinforces we're on the right track and we are growing an audience that likes what we do."

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

"Our internal mantra is to provide a ‘5-star service’. Buying financial products can be daunting and complex and we try very hard to make it as easy as possible for clients by taking the legwork out of the process for them."

"We take everything into consideration in providing the best solution possible for anyone looking to save their sofa. Nothing makes us happier than our customers telling us that they've been WOWed by the experience we provide."

"We're not a big company after all. The other Review Platforms are charging amounts that companies with smaller budgets can't afford. Reviews.io seemed like the 'real deal' in that they put their clients first by providing a custom reviews solution that doesn't break the bank. It resonated exactly with what we're doing with sofa covers."

"We're quite sure that the positive reviews we've collected do drive conversions. Whilst we tell people not to correlate causation and effect, we have managed to double our revenue since we started using Reviews.io"

"We researched more than one review system online. I had used others in the past for hotel/restaurant reviews etc. but when I came across REVIEWS.io I liked the look and feel of the site and had instant trust with them. Seeing big name brands amongst small business names using the system gave me the confidence to start using it. The easy to use control panel stood out amongst other systems, and I knew our customers would find it easy to leave their feedback."

“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”

"We have always received great feedback, typically over the phone or via email, but we wanted a way to showcase this feedback and turn our customers into advocates in order to build trust with new people who are looking for medical Travel Insurance after all who better to talk positively about your business to your potential customers than your customers themselves!"