81 REVIEWS.io Testimonials

"A nice review helps but adding customers' attributes makes it a more relevant and insightful recommendation."

"‍Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, and reviews definitely help with that."

“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their buying experience allows us to pinpoint where we can make improvements to our existing processes.”

"There is no better customer acquisition content than customer validation! Using REVIEWS.io and bl!nk, we are able to automate review collection, easily display them in the appropriate places on (and off!) our site and engage with customers who have questions or comments. This work has contributed directly to growing our profitability as we have lowered our customer acquisition costs using review content and also increased our site conversion!"

"We spent a lot of time looking for the perfect review partner to help gather and amplify our truly wonderful customer reviews. Something felt so right about REVIEWS.io to help us with our growth and determination to delight customers at every opportunity and across every channel."

“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to people who've never heard of us.”

“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

"We are not a fast fashion label. We believe in timeless fashion and always have our eye on sustainability and longevity with our designs."

"The support we receive from REVIEWS.io is second to none. The team is super friendly & provides so much value to the brands we work with. We’re confident that in recommending REVIEWS.io to our clients, they’re getting an outstanding solution. We are lucky to work closely with the team and can’t wait to see what the future holds for our partnership!"

“When I joined Jimmy’s we were in contract with another provider. After reviewing the stack we had I was keen to get us out of that contract and move over to REVIEWS.io based on my thoughts on which review provider would be the best for Jimmy’s.”

"The conversion rates of the pop up stores was around 90-100%."

“We want to help people lead a healthier life with technology, as blue light emitted from digital device screens is a hazard to our health.”

"We love working with the Reviews.io team at adQuadrant. They are responsive, supportive and are always available when our team needs client assistance. We are excited to deepen our partnership with them moving forward."

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for meetings when we need her. We have more features she's shown us that we're planning on adding after the rush of BFCM and are excited to test them out and see how they raise both the value and the volume of reviews we receive.”