"We’ve naturally seen more video content come through, people are used to sharing things on Instagram Stories and TikTok. We haven’t made an effort to collect video content, but it’s something we need to do, and will do. We’re just working out where the best place for that is."

"Without the money we won’t be here but without the customers, we won’t be here either."

"We're not a big company after all. The other Review Platforms are charging amounts that companies with smaller budgets can't afford. Reviews.io seemed like the 'real deal' in that they put their clients first by providing a custom reviews solution that doesn't break the bank. It resonated exactly with what …

"When we started growing our business I knew from day one that to give the business integrity, reviews were essential. People need that confidence. As soon as we started getting user generated content pictures, videos, things like that we definitely saw a sharp increase in sales."

“We’d had a relatively poor experience with Trustpilot in terms of what customers were leaving reviews for. We never seemed to pick up anything positive because we weren’t asking customers for reviews, we were just expecting them to give them. And obviously the majority of people that were giving them …

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for …

"We take everything into consideration in providing the best solution possible for anyone looking to save their sofa. Nothing makes us happier than our customers telling us that they've been WOWed by the experience we provide."

"We're quite sure that the positive reviews we've collected do drive conversions. Whilst we tell people not to correlate causation and effect, we have managed to double our revenue since we started using Reviews.io"

“We’ve seen that some of our retailers have been really successful in flipping to having an online presence. Those that adapted quickly, and did it well by collecting reviews, have obviously done better during the pandemic than some that were reluctant, or haven’t done it.”

"REVIEWS.io have helped particularly in making sure the sizing information is correct if the product runs large/small or tall etc or if the size chart is misleading, we can then add this info to the product description or update the size chart."

"We are not a fast fashion label. We believe in timeless fashion and always have our eye on sustainability and longevity with our designs."

"It’s a matter of doing what I love, which is creating a destination for consumers to get quality goods. I was trying to create a more diverse and user-friendly experience than what already existed online in the action sports category."

“We had such positive feedback on our products that shop reviews were never on the radar. When Trustpilot told us about our score we were not sure what to do. We just knew we didn’t want to give them any money.”

"We like what Reviews.io had to offer, we like the solutions, and overall Reviews.io is much more cost effective for us!"

“Customer reviews are a powerful tool for higher end brands like Tumbl Trak to stand out. These reviews provide social proof, validating the brand's quality and reputation.”