81 REVIEWS.io Testimonials

“We'd worked so hard on our formulas and developing the Nursem Range to be what it is today, and this was all driven through direct interactions and feedback with nurses so the value of feedback at Nursem has been paramount from day one. Through REVIEWS.io we are constantly able to monitor customer feedback and drive this into key business decisions like product development and operations."

"Very early on I was really keen to show our potential customers that we could be trusted. So right from the get go we signed up with REVIEWS.io and started inviting customers to leave reviews from day one."

"Having over eighty thousand 5 star reviews next to our Google Shopping listing really helps us cement our position as market leader.”

"‍Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, and reviews definitely help with that."

"We researched more than one review system online. I had used others in the past for hotel/restaurant reviews etc. but when I came across REVIEWS.io I liked the look and feel of the site and had instant trust with them. Seeing big name brands amongst small business names using the system gave me the confidence to start using it. The easy to use control panel stood out amongst other systems, and I knew our customers would find it easy to leave their feedback."

“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is paramount to the continued success of our business and brand.”

"Without the money we won’t be here but without the customers, we won’t be here either."

"We turned our 0.9 star rating to a 4.1. It continues to grow and be inline with what the honest and open truth of our customers is. That figure will soon sync with the rest of our reviews on other platforms nearing 5 stars."

“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their buying experience allows us to pinpoint where we can make improvements to our existing processes.”

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for meetings when we need her. We have more features she's shown us that we're planning on adding after the rush of BFCM and are excited to test them out and see how they raise both the value and the volume of reviews we receive.”

“We partnered with REVIEWS.io as they were trusted by many brands we admired. We aim to be customer led across all areas of the business and we take great pride in all our products. We recognise the power of recommendations and as a growing brand, brand authenticity and trust is vital to allow us to grow our customer base.”

"We take everything into consideration in providing the best solution possible for anyone looking to save their sofa. Nothing makes us happier than our customers telling us that they've been WOWed by the experience we provide."

"We're not a big company after all. The other Review Platforms are charging amounts that companies with smaller budgets can't afford. Reviews.io seemed like the 'real deal' in that they put their clients first by providing a custom reviews solution that doesn't break the bank. It resonated exactly with what we're doing with sofa covers."

"We're quite sure that the positive reviews we've collected do drive conversions. Whilst we tell people not to correlate causation and effect, we have managed to double our revenue since we started using Reviews.io"

"You’ve gained a client's trust through reviews, they’ve decided to come on board. You keep that trust in doing a good job in the beginning. If you nail that beginning bit, you set yourself up well going forward."