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"It’s a matter of doing what I love, which is creating a destination for consumers to get quality goods. I was trying to create a more diverse and user-friendly experience than what already existed online in the action sports category."
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"The decision to use a third party review platform was driven mainly by the ability to display the feedback online where over 90% of our advertising budget is now spent Previous to using Reviews we collected customer feedback ourselves. In addition to the return being low, we couldn't use the …
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"The conversion rates of the pop up stores was around 90-100%."
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"There is no better customer acquisition content than customer validation! Using REVIEWS.io and bl!nk, we are able to automate review collection, easily display them in the appropriate places on (and off!) our site and engage with customers who have questions or comments. This work has contributed directly to growing our …
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"The ring I order it absolutely beautiful the whole process felt personal and everything was communicated along the way."
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"We are not a fast fashion label. We believe in timeless fashion and always have our eye on sustainability and longevity with our designs."
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"Our internal mantra is to provide a ‘5-star service’. Buying financial products can be daunting and complex and we try very hard to make it as easy as possible for clients by taking the legwork out of the process for them."
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"It wasn’t long before people wanted their own Denman to re-create the salon look at home and by the year 2000 the brand had become a staple in department stores, supermarkets, and retailers."
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“Promote ourselves away from the atypical persona of a double glazing business, known for its high pressure sales techniques and discount driven tactics.”
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"Video reviews help us see how these products fit into our customers' lifestyles and provide much greater insight."
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"We spent a lot of time looking for the perfect review partner to help gather and amplify our truly wonderful customer reviews. Something felt so right about REVIEWS.io to help us with our growth and determination to delight customers at every opportunity and across every channel."
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“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."
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"When we started growing our business I knew from day one that to give the business integrity, reviews were essential. People need that confidence. As soon as we started getting user generated content pictures, videos, things like that we definitely saw a sharp increase in sales."
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“Talking to the community, to the customers we’ve got, not feeling like you’re wearing the right clothes is a massive hurdle into cycling. Feeling that you don’t belong, feeling that you’re not part of it. It’s a huge barrier.”
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"Having over eighty thousand 5 star reviews next to our Google Shopping listing really helps us cement our position as market leader.”