"We scaled up from a regular concrete manufacturing business to an ecommerce business. Our business is all about concrete jewellery, however we have also expanded our ideas as we realised concrete is so strong we could make business cards out of it."

"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."

"There is no better customer acquisition content than customer validation! Using REVIEWS.io and bl!nk, we are able to automate review collection, easily display them in the appropriate places on (and off!) our site and engage with customers who have questions or comments. This work has contributed directly to growing our …

"Our internal mantra is to provide a ‘5-star service’. Buying financial products can be daunting and complex and we try very hard to make it as easy as possible for clients by taking the legwork out of the process for them."

"We’ve naturally seen more video content come through, people are used to sharing things on Instagram Stories and TikTok. We haven’t made an effort to collect video content, but it’s something we need to do, and will do. We’re just working out where the best place for that is."

“Reviews serve crucial purposes: they enhance conversion rates, display user-generated content (UGC), and increase trust - especially important when we were a new brand and people hadn’t heard of us. Leveraging reviews has been an effective strategy for BOXRAW."

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

"We did a trial with REVIEWS.io and then implemented it in November. We’re very happy with it. We’re able to collect so many reviews, way more than we could have with Trusted Shops.”

"The fact that customers can now read positive reviews from the website has helped dramatically. It's the only real way to stand out amongst what's now becoming a saturated online market."

“We’d had a relatively poor experience with Trustpilot in terms of what customers were leaving reviews for. We never seemed to pick up anything positive because we weren’t asking customers for reviews, we were just expecting them to give them. And obviously the majority of people that were giving them …

"We like what Reviews.io had to offer, we like the solutions, and overall Reviews.io is much more cost effective for us!"

"If you’re gonna spend the money building a company you need to do it correctly. When we looked at review platforms we looked at the ones that offered a good feature set, integrations and had a really good reputation and it came down to you guys."

"We love working with the Reviews.io team at adQuadrant. They are responsive, supportive and are always available when our team needs client assistance. We are excited to deepen our partnership with them moving forward."

“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their …

“We had so many people saying amazing things about the brand and we really wanted to capture that - all in one place and through one verified platform. It just helps other consumers trust in this education and the products and that was important for us.”