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"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."
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“Talking to the community, to the customers we’ve got, not feeling like you’re wearing the right clothes is a massive hurdle into cycling. Feeling that you don’t belong, feeling that you’re not part of it. It’s a huge barrier.”
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"This app is a game-changer for online businesses, offering 100+ integrations, seamless import of existing reviews, and the power to build a reliable reputation with its ability to turn reviews into social proof, ultimately resulting in boosted conversion rates. A must-have tool for any merchant looking to establish credibility and …
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“Promote ourselves away from the atypical persona of a double glazing business, known for its high pressure sales techniques and discount driven tactics.”
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"We spent a lot of time looking for the perfect review partner to help gather and amplify our truly wonderful customer reviews. Something felt so right about REVIEWS.io to help us with our growth and determination to delight customers at every opportunity and across every channel."
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"Collecting attributes shows customers we want to improve the product and that we care what they think, which we massively do! Having real customers leave reviews and comments about what they love or dislike then sharing that has a much better impact than talking about it ourselves."
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"The decision to use a third party review platform was driven mainly by the ability to display the feedback online where over 90% of our advertising budget is now spent Previous to using Reviews we collected customer feedback ourselves. In addition to the return being low, we couldn't use the …
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"A special advantage of REVIEWS.io is that Bübchen owns the reviews, not the review tool."
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“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to …
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"When we started growing our business I knew from day one that to give the business integrity, reviews were essential. People need that confidence. As soon as we started getting user generated content pictures, videos, things like that we definitely saw a sharp increase in sales."
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“We’ve seen that some of our retailers have been really successful in flipping to having an online presence. Those that adapted quickly, and did it well by collecting reviews, have obviously done better during the pandemic than some that were reluctant, or haven’t done it.”
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"Our internal mantra is to provide a ‘5-star service’. Buying financial products can be daunting and complex and we try very hard to make it as easy as possible for clients by taking the legwork out of the process for them."
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“Now that REVIEWS.io and Firework have joined forces, we couldn't be happier. The combination of these two platforms allows us to enhance our customer experience while building trust and transparency with our audience. We're excited to continue leveraging these powerful tools to drive our business forward.”
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"Customer service is really important to us here at Rise Art, we love helping people build their art collection! It is a great feeling when customers say that they are delighted with the product and service and that they will be back for more in the future."
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“We had such positive feedback on our products that shop reviews were never on the radar. When Trustpilot told us about our score we were not sure what to do. We just knew we didn’t want to give them any money.”