"Our valuers have told me that customers have looked on our website and read our reviews before making a decision to invite us to value their property, so they are definitely working for us."

"Collecting attributes shows customers we want to improve the product and that we care what they think, which we massively do! Having real customers leave reviews and comments about what they love or dislike then sharing that has a much better impact than talking about it ourselves."

"Enabling independent reviews ensures customers are able to have the trust from other customers to continue to use the service."

“When I joined Jimmy’s we were in contract with another provider. After reviewing the stack we had I was keen to get us out of that contract and move over to REVIEWS.io based on my thoughts on which review provider would be the best for Jimmy’s.”

"The conversion rates of the pop up stores was around 90-100%."

“Now that REVIEWS.io and Firework have joined forces, we couldn't be happier. The combination of these two platforms allows us to enhance our customer experience while building trust and transparency with our audience. We're excited to continue leveraging these powerful tools to drive our business forward.”

"With REVIEWS.io, our team works smarter. Automations and ease of use have boosted efficiency, and event-driven communication with our ESP lets us deliver highly personalized customer interactions."

“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

‍“Talking to the community, to the customers we’ve got, not feeling like you’re wearing the right clothes is a massive hurdle into cycling. Feeling that you don’t belong, feeling that you’re not part of it. It’s a huge barrier.”

"Without the money we won’t be here but without the customers, we won’t be here either."

“Reviews are the lifeblood of any eCommerce business. It’s a way for customers to take the plunge on trying a new product or to complete the checkout process with a new site they have just discovered"

"We scaled up from a regular concrete manufacturing business to an ecommerce business. Our business is all about concrete jewellery, however we have also expanded our ideas as we realised concrete is so strong we could make business cards out of it."

"If you’re gonna spend the money building a company you need to do it correctly. When we looked at review platforms we looked at the ones that offered a good feature set, integrations and had a really good reputation and it came down to you guys."

"The customer was very happy with this outcome and re-reviewed. I didn't even ask her to, that wasn't my plan she came out and said she wanted to.I was very happy with this outcome because it helped us improve our service process and the way in which we deal with …