“Especially with Athena, which is a new brand for us, it’s really important to have those reviews to drive a trial.”

‍“Talking to the community, to the customers we’ve got, not feeling like you’re wearing the right clothes is a massive hurdle into cycling. Feeling that you don’t belong, feeling that you’re not part of it. It’s a huge barrier.”

“REVIEWS.io has helped bring our customers’ voices front and centre. Since implementing it, we’ve seen a big uplift in reviews coming through, and it’s made collecting and sharing real feedback so much easier for our team. It’s now a key part of how people discover, trust, and connect with our …

"If you’re gonna spend the money building a company you need to do it correctly. When we looked at review platforms we looked at the ones that offered a good feature set, integrations and had a really good reputation and it came down to you guys."

“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."

“We're trying to be really conscious and thoughtful about what we’re putting out into the world. Everything we make goes through a process, not only in terms of production, but in the sense of is it versatile, is the customer going to wear it over and over again, does it …

“Promote ourselves away from the atypical persona of a double glazing business, known for its high pressure sales techniques and discount driven tactics.”

"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."

"With REVIEWS.io, our team works smarter. Automations and ease of use have boosted efficiency, and event-driven communication with our ESP lets us deliver highly personalized customer interactions."

“Reviews serve crucial purposes: they enhance conversion rates, display user-generated content (UGC), and increase trust - especially important when we were a new brand and people hadn’t heard of us. Leveraging reviews has been an effective strategy for BOXRAW."

“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to …

"We researched more than one review system online. I had used others in the past for hotel/restaurant reviews etc. but when I came across REVIEWS.io I liked the look and feel of the site and had instant trust with them. Seeing big name brands amongst small business names using the …

“Now that REVIEWS.io and Firework have joined forces, we couldn't be happier. The combination of these two platforms allows us to enhance our customer experience while building trust and transparency with our audience. We're excited to continue leveraging these powerful tools to drive our business forward.”

"Customer service is really important to us here at Rise Art, we love helping people build their art collection! It is a great feeling when customers say that they are delighted with the product and service and that they will be back for more in the future."

"‍Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, …