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“When I joined Jimmy’s we were in contract with another provider. After reviewing the stack we had I was keen to get us out of that contract and move over to REVIEWS.io based on my thoughts on which review provider would be the best for Jimmy’s.”
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“Reviews serve crucial purposes: they enhance conversion rates, display user-generated content (UGC), and increase trust - especially important when we were a new brand and people hadn’t heard of us. Leveraging reviews has been an effective strategy for BOXRAW."
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"Enabling independent reviews ensures customers are able to have the trust from other customers to continue to use the service."
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"Collecting attributes shows customers we want to improve the product and that we care what they think, which we massively do! Having real customers leave reviews and comments about what they love or dislike then sharing that has a much better impact than talking about it ourselves."
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“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is …
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“We value trust and the relationship we have with our customers. We want them to feel that they’re safe, they can ask questions, and that we’re transparent. We want them to have a positive experience. That’s why it was so important for us to have reviews.”
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“Especially with Athena, which is a new brand for us, it’s really important to have those reviews to drive a trial.”
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“Now that REVIEWS.io and Firework have joined forces, we couldn't be happier. The combination of these two platforms allows us to enhance our customer experience while building trust and transparency with our audience. We're excited to continue leveraging these powerful tools to drive our business forward.”
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"Partnering with best-in-class technology is critical to both our and our clients’, success. That’s why we value our partnership with REVIEWS.io so greatly. As a platform, their social proofing tools are seriously impressive and are proven to boost sales and build lasting customer loyalty. As a partner, the REVIEWS.io team …
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"The ring I order it absolutely beautiful the whole process felt personal and everything was communicated along the way."
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“Historically we had posted email feedback onto the EWC website which was satisfactory, however to enhance this position as part of the new look and feel of our website redesign, we wanted to portray an independent testimonial that could not be perceived by some to have been altered. I see …
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"We use our star rating and Reviews.io branding on all our social media advertising. We’ve split tested ads with and without the Reviews.io branding, the ads with the branding perform considerably better than those without. We’ve seen a 40% increase in click through rates."
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"We did a trial with REVIEWS.io and then implemented it in November. We’re very happy with it. We’re able to collect so many reviews, way more than we could have with Trusted Shops.”
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"When we started growing our business I knew from day one that to give the business integrity, reviews were essential. People need that confidence. As soon as we started getting user generated content pictures, videos, things like that we definitely saw a sharp increase in sales."
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“Promote ourselves away from the atypical persona of a double glazing business, known for its high pressure sales techniques and discount driven tactics.”