“We want to help people lead a healthier life with technology, as blue light emitted from digital device screens is a hazard to our health.”
“Customer reviews are a powerful tool for higher end brands like Tumbl Trak to stand out. These reviews provide social proof, validating the brand's quality and reputation.”
"Without the money we won’t be here but without the customers, we won’t be here either."
"We like what Reviews.io had to offer, we like the solutions, and overall Reviews.io is much more cost effective for us!"
“Talking to the community, to the customers we’ve got, not feeling like you’re wearing the right clothes is a massive hurdle into cycling. Feeling that you don’t belong, feeling that you’re not part of it. It’s a huge barrier.”
"We have always received great feedback, typically over the phone or via email, but we wanted a way to showcase this feedback and turn our customers into advocates in order to build trust with new people who are looking for medical Travel Insurance after all who better to talk positively about your business to your potential customers than your customers themselves!"
“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”
"There is no better customer acquisition content than customer validation! Using REVIEWS.io and bl!nk, we are able to automate review collection, easily display them in the appropriate places on (and off!) our site and engage with customers who have questions or comments. This work has contributed directly to growing our profitability as we have lowered our customer acquisition costs using review content and also increased our site conversion!"
"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."
"If you’re gonna spend the money building a company you need to do it correctly. When we looked at review platforms we looked at the ones that offered a good feature set, integrations and had a really good reputation and it came down to you guys."
“We had such positive feedback on our products that shop reviews were never on the radar. When Trustpilot told us about our score we were not sure what to do. We just knew we didn’t want to give them any money.”
“Historically we had posted email feedback onto the EWC website which was satisfactory, however to enhance this position as part of the new look and feel of our website redesign, we wanted to portray an independent testimonial that could not be perceived by some to have been altered. I see an independent review a critical part of our promotion and measurement of customer service.”
"We started using another company at first, but we were not happy with the amount of feedback we were getting in proportion to sales. We knew we were selling a high-quality product and we also knew customers loved our stamps, but we had no real way to obtain that feedback from them.”
“Reviews are the bedrock of eCommerce. You want to build trust and be authentic, and you can't really do that without your customers speaking about you. We built our brand on word of mouth, and by extension, having those reviews on our website Is a way to demonstrate trust to people who've never heard of us.”
"Taste is very subjective and everybody has their own opinion on it, but that’s definitely where reviews play a big role when launching new flavours to see if people actually like it. It’s why the DTC model works so greatly for us, because you’re always having these conversations with customers, and reviews definitely help with that."