81 REVIEWS.io Testimonials

“We’ve seen that some of our retailers have been really successful in flipping to having an online presence. Those that adapted quickly, and did it well by collecting reviews, have obviously done better during the pandemic than some that were reluctant, or haven’t done it.”

"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."

"Our internal mantra is to provide a ‘5-star service’. Buying financial products can be daunting and complex and we try very hard to make it as easy as possible for clients by taking the legwork out of the process for them."

“We had such positive feedback on our products that shop reviews were never on the radar. When Trustpilot told us about our score we were not sure what to do. We just knew we didn’t want to give them any money.”

"We did a trial with REVIEWS.io and then implemented it in November. We’re very happy with it. We’re able to collect so many reviews, way more than we could have with Trusted Shops.”

"We scaled up from a regular concrete manufacturing business to an ecommerce business. Our business is all about concrete jewellery, however we have also expanded our ideas as we realised concrete is so strong we could make business cards out of it."

"Photos really add something to a review. They make them seem more real and legitimate and allow people to really get behind a good review."

"Collecting attributes shows customers we want to improve the product and that we care what they think, which we massively do! Having real customers leave reviews and comments about what they love or dislike then sharing that has a much better impact than talking about it ourselves."

"You’ve gained a client's trust through reviews, they’ve decided to come on board. You keep that trust in doing a good job in the beginning. If you nail that beginning bit, you set yourself up well going forward."

“Historically we had posted email feedback onto the EWC website which was satisfactory, however to enhance this position as part of the new look and feel of our website redesign, we wanted to portray an independent testimonial that could not be perceived by some to have been altered. I see an independent review a critical part of our promotion and measurement of customer service.”

"Enabling independent reviews ensures customers are able to have the trust from other customers to continue to use the service."

"Very early on I was really keen to show our potential customers that we could be trusted. So right from the get go we signed up with REVIEWS.io and started inviting customers to leave reviews from day one."

"A lot of people out there can’t eat the chocolate that exists, so why can’t we make a version of it that everyone can eat? An inclusive version that still tastes really good which we’ve managed to do.”

"We love working with the Reviews.io team at adQuadrant. They are responsive, supportive and are always available when our team needs client assistance. We are excited to deepen our partnership with them moving forward."

"The support we receive from REVIEWS.io is second to none. The team is super friendly & provides so much value to the brands we work with. We’re confident that in recommending REVIEWS.io to our clients, they’re getting an outstanding solution. We are lucky to work closely with the team and can’t wait to see what the future holds for our partnership!"