81 REVIEWS.io Testimonials

‍“We value trust and the relationship we have with our customers. We want them to feel that they’re safe, they can ask questions, and that we’re transparent. We want them to have a positive experience. That’s why it was so important for us to have reviews.”

“We partnered with REVIEWS.io as they were trusted by many brands we admired. We aim to be customer led across all areas of the business and we take great pride in all our products. We recognise the power of recommendations and as a growing brand, brand authenticity and trust is vital to allow us to grow our customer base.”

“We're trying to be really conscious and thoughtful about what we’re putting out into the world. Everything we make goes through a process, not only in terms of production, but in the sense of is it versatile, is the customer going to wear it over and over again, does it create an actual need and does it satisfy wants for the customer.”

“Our account rep Pheenix is the standout from our switch to REVIEWS.io, she's helped us with the difficulties of switching over - especially with creative solutions for items that are unique to our business. She's proactive in helping us make use of the full system and is always available for meetings when we need her. We have more features she's shown us that we're planning on adding after the rush of BFCM and are excited to test them out and see how they raise both the value and the volume of reviews we receive.”

“It's improved our quality score and so improves our costs and visibility - and importantly, it's greatly improved our ad click throughs. Reviews are a great leveller and allow us to effectively compete against much larger brands because we can show right in Google Ads that we offer a better customer experience.”

“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is paramount to the continued success of our business and brand.”

"Customer service is really important to us here at Rise Art, we love helping people build their art collection! It is a great feeling when customers say that they are delighted with the product and service and that they will be back for more in the future."

"We continued to cater to the steep rise in demand, especially throughout a period of panic purchasing in March 2020, and made arrangements from the start to protect our customers by introducing contact-free deliveries while social distancing restrictions were in place."

"You’ve gained a client's trust through reviews, they’ve decided to come on board. You keep that trust in doing a good job in the beginning. If you nail that beginning bit, you set yourself up well going forward."

"I love this stuff. It's amazing. You've created a masterpiece. I'll be a shopper with you forever. Just keep on keeping on!"

"400 people took the time to review us on the first day of collection. It reinforces we're on the right track and we are growing an audience that likes what we do."

“We’ve seen that some of our retailers have been really successful in flipping to having an online presence. Those that adapted quickly, and did it well by collecting reviews, have obviously done better during the pandemic than some that were reluctant, or haven’t done it.”

"We started using another company at first, but we were not happy with the amount of feedback we were getting in proportion to sales. We knew we were selling a high-quality product and we also knew customers loved our stamps, but we had no real way to obtain that feedback from them.”

“It takes nine weeks to produce 10 puppies, but it takes five years to produce one vet.”

"We’ve naturally seen more video content come through, people are used to sharing things on Instagram Stories and TikTok. We haven’t made an effort to collect video content, but it’s something we need to do, and will do. We’re just working out where the best place for that is."