“It's improved our quality score and so improves our costs and visibility - and importantly, it's greatly improved our ad click throughs. Reviews are a great leveller and allow us to effectively compete against much larger brands because we can show right in Google Ads that we offer a better customer experience.”
"A nice review helps but adding customers' attributes makes it a more relevant and insightful recommendation."
"We have always received great feedback, typically over the phone or via email, but we wanted a way to showcase this feedback and turn our customers into advocates in order to build trust with new people who are looking for medical Travel Insurance after all who better to talk positively about your business to your potential customers than your customers themselves!"
"Video reviews help us see how these products fit into our customers' lifestyles and provide much greater insight."
"Reviews.co.uk made it super easy for us to integrate automated product review collection, and your team have always been quick to respond and help us with reviews on our e-commerce platform. We love that the platform has some quite advanced features, but presented in such a clear and simple way to use.”
“Product reviews became central for us. We felt more and more that we were a strong brand, and that buying online was not such a big trust issue anymore. The bigger function of importance was actually product reviews.”
"Very early on I was really keen to show our potential customers that we could be trusted. So right from the get go we signed up with REVIEWS.io and started inviting customers to leave reviews from day one."
"The inclusion of reviews on Swaledale’s website has helped reduce bounce rate by 5%. Users spend more time on the page and are reassured that the meat is of high quality and worth the purchase price."
“We'd worked so hard on our formulas and developing the Nursem Range to be what it is today, and this was all driven through direct interactions and feedback with nurses so the value of feedback at Nursem has been paramount from day one. Through REVIEWS.io we are constantly able to monitor customer feedback and drive this into key business decisions like product development and operations."
"The fact that customers can now read positive reviews from the website has helped dramatically. It's the only real way to stand out amongst what's now becoming a saturated online market."
"Enabling independent reviews ensures customers are able to have the trust from other customers to continue to use the service."
"It’s a matter of doing what I love, which is creating a destination for consumers to get quality goods. I was trying to create a more diverse and user-friendly experience than what already existed online in the action sports category."
"Our valuers have told me that customers have looked on our website and read our reviews before making a decision to invite us to value their property, so they are definitely working for us."
"When we started growing our business I knew from day one that to give the business integrity, reviews were essential. People need that confidence. As soon as we started getting user generated content pictures, videos, things like that we definitely saw a sharp increase in sales."
"Our old platform was too costly and the service was subpar for how much we were spending. Reviews.io allowed us to accomplish the same things while saving money and allocating to other important parts of our business."