"REVIEWS.io helped us build trust with customers, which has had a positive impact on customer satisfaction and conversion."
"We use that on our Instagram quite effectively. We like it because it’s so simple. At the click of a button it looks graphically great, and it’s got the REVIEWS.io stamp, which I think gives a little bit of credibility to it."
“Being able to advertise reviews on our site and show product ratings is a great way to show potential customers what's popular and why to trust us. While the vast majority of our reviews are 4 or 5 stars, getting any sort of feedback about how we can improve is paramount to the continued success of our business and brand.”
“Collecting reviews is very important to us. Firstly, it allows new customers to know they are buying from a trusted company. Secondly, receiving 'warts and all' feedback is very important to us. We have a team of 13 people, and sometimes things do go wrong, so asking everyone about their buying experience allows us to pinpoint where we can make improvements to our existing processes.”
“We’ve seen that some of our retailers have been really successful in flipping to having an online presence. Those that adapted quickly, and did it well by collecting reviews, have obviously done better during the pandemic than some that were reluctant, or haven’t done it.”
“When I joined Jimmy’s we were in contract with another provider. After reviewing the stack we had I was keen to get us out of that contract and move over to REVIEWS.io based on my thoughts on which review provider would be the best for Jimmy’s.”
"Obsessed! I Love this brand highly recommend! I've never had any troubles with delivery or returns! Thank you."
"The perfect platform for building and showing off your companies reputation, that offers invaluable feedback from your customers.With first class customer support to back it up."
"Reviews.co.uk made it super easy for us to integrate automated product review collection, and your team have always been quick to respond and help us with reviews on our e-commerce platform. We love that the platform has some quite advanced features, but presented in such a clear and simple way to use.”
"I love this stuff. It's amazing. You've created a masterpiece. I'll be a shopper with you forever. Just keep on keeping on!"
"400 people took the time to review us on the first day of collection. It reinforces we're on the right track and we are growing an audience that likes what we do."
“We had used SMS to send surveys in the past, but the system we used was a bit technical for our staff to manage, and didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution."
“The fundamental thing to it is nature. That’s celebrated in two ways with the stationary which is pretty designs, and then there’s another layer which is the wellbeing. That is very specifically sustainable, natural, and really great products.”
“Promote ourselves away from the atypical persona of a double glazing business, known for its high pressure sales techniques and discount driven tactics.”
"The conversion rates of the pop up stores was around 90-100%."