Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. Their solutions provide client partners a holistic view of their business and a road map to best practices for success. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able create meaningful and extraordinary experiences with their customers. With their holistic approach, they simplify the process of data collection, so that their customers can get a clear understanding of what’s “really happening” on the front lines.
"I have been working with RBG for over 10 years and needless to say I am very pleased with this company as a partner. Their Gamefilm technology has proven to be an invaluable training tool that our company uses regularly. Not only does GameFilm provide us with our eyes and ears, they analyze our stores and help us make recommendations as a true partner should. I would recommend RBG to any company wanting to stay competitive."
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