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Read 13 Reality Based Group reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch 1 customer videos to see why companies chose Reality Based Group as their undefined

Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. Their solutions provide client partners a holistic view of their business and a road map to best practices for success. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able create meaningful and extraordinary experiences with their customers. With their holistic approach, they simplify the process of data collection, so that their customers can get a clear understanding of what’s “really happening” on the front lines.

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Customer Rating Review Scorebased on 2125 reference ratings
4.7/5.0 (2125)

13Testimonials

  • "I have been working with RBG for over 10 years and needless to say I am very pleased with this company as a partner. Their Gamefilm technology has proven to be an invaluable training tool that our company uses regularly. Not only does GameFilm provide us with our eyes and ears, they analyze our stores and help us make recommendations as a true partner should. I would recommend RBG to any company wanting to stay competitive."

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7 Case Studies

  • Goodwill Organization Increases Profit by 8% While Using Video Mystery Shopping Solutions

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1 Customer Videos

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Additional Reality Based Group Information & Resources

Read Reality Based Group Reviews, Testimonials & Customer References from 13 real Reality Based Group customers.

Browse Reality Based Group Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Reality Based Group.

Watch Reality Based Group Customer Videos to learn why 1 businesses chose Reality Based Group.