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  • 4.7 / 5.0 (2098)
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Read 13 Reality Based Group reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch 1 customer videos to see why companies chose Reality Based Group as their undefined

Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. Their solutions provide client partners a holistic view of their business and a road map to best practices for success. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able create meaningful and extraordinary experiences with their customers. With their holistic approach, they simplify the process of data collection, so that their customers can get a clear understanding of what’s “really happening” on the front lines.

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Customer Rating Review Scorebased on 2123 reference ratings
4.7/5.0 (2123)

13Testimonials

  • "I am really pleased with the service level and responsiveness of RBG! Not only are they armed with tools to help us achieve our very best in service, they are willing to customize the program for our culture. This experience is like no other I’ve experienced with other companies! Simply put – Better than I could have dreamed! Possibly the best partner I have ever had!"

    Dee YoungGuest Services
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7 Case Studies

  • Financial Institution - Customer Case Study

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1 Customer Videos

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Additional Reality Based Group Information & Resources

Read Reality Based Group Reviews, Testimonials & Customer References from 13 real Reality Based Group customers.

Browse Reality Based Group Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Reality Based Group.

Watch Reality Based Group Customer Videos to learn why 1 businesses chose Reality Based Group.

FeaturedCustomers has 1,815,538+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.