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Reality Based Group Testimonials

  • "We have been utilizing Reality Based Group™ since 2006 and they have exceeded all expectations with their deliverable. We use RBG to provide mystery shopping at each of our stores nation wide. We have grown rapidly over the past 3 years and RBG has been there to support and adjust …

  • "We have done so much for customer relationships that people are wanting to donate more, they’re wanting to buy more. And that’s given us the opportunity from a mission standpoint to effect social change."

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  • Second To None
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    4.7 / 5.0
    Customer References 13 total
    About

    Second To None is a leading, independent customer experience research firm. The company empowers customer-centric companies to deliver consistent, intentional and authentic consumer experiences. Second To None adeptly designs and …

  • Market Force
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    4.7 / 5.0
    Customer References 32 total
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    Market Force Information® provides location-level measurement solutions that help businesses protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping and contact center …

  • Medallia
    Reference Rating
    4.8 / 5.0
    Customer References 332 total
    About

    Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is …

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