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"The way we serve patients has been changing for a number of years. It’s becoming more and more important to ask people what they think about our services. With Qualtrics we’re getting closer to patients and using their feedback to improve our patient experience and design new, innovative ways of …
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“We use Qualtrics Panels for our online studies where we need specific types of respondents across multiple industries. The Qualtrics Panels team has been great in helping us find the right participants in a short amount of time. We’re a small group, so having a dedicated Qualtrics project manager to …
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“After a one-hour demo, we were ready to program a survey and send it out the next day. The Qualtrics user interface is so clean, easy and intuitive and allows us to create more visually appealing surveys. Even our agents commented that they had never seen a survey like this …
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"By transitioning to Qualtrics, it’s modernizing how we listen to customers, how we analyze their feedback, and how we close the loop with them, resolving their pain points in the moment, while they are still at our hotels."
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"We need to continue to raise the bar, and in true Porsche fashion, we are with Qualtrics."
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"Transforming lives and communities through higher education is why we do what we do. We’re doing it, in part, by equipping ourselves with technology partners like Qualtrics that help us shape the employee experience."
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"Successfully addressing patients' health and wellbeing is the top priority for any health system. But maybe Priority 1A is to also make it a great experience for them. Because frankly if you don’t, they ultimately will go find someone else who will provide a great experience for them."
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“Like every other hotel company, we were listening to guests after their stay experience. In order to really have an impact, we knew we needed to find ways to listen to our guests before, during and after their stays with us.”
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“We've turned engagement into compassionate conversations, into real conversations with our employees. And we've seen really great shifts in how our employees feel inside the organization.”
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"The goal is this: We want to wake up every day, and know that in the millions of interactions that we have with our patients in our communities, that we can identify how to be better that day. We think that’s unlike anything else that’s happening in healthcare."
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"The speed and surgical nature it provides is going to be a game-changer."
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“I meet with a lot of program [leaders] to try to solve these problems that they bring up. And if it's a technology problem and it fits one of the services powered by Qualtrics, I'm like, ‘Good news. We have a solution for you."
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“We really needed to focus on concepts of community and belonging and welcoming and home."
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"We’ve come astronomically far in just a couple of years, due in part to a great partnership with Qualtrics."
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“There were so many things that we identified as potential pitfalls for that process, That was very beneficial for us.”