47 QLess Testimonials

"The lines have stopped! The QLess system is fast-working and our citizens absolutely love it.”

“I think overall it’s a very good system. Customers really like it. The day we had a really long wait, everything was perfect. On a 1 to 10 scale, I’d give it a 9. Educating people [about their wait] helps tremendously. It’s perfect, it really is.”

“It’s a really intuitive system. We’ve had absolutely no problems with our hostesses learning the system. We are able to obtain a lot more guests. It keeps [guests] up to date. We don’t have to have hosts wasting time trying to find them. We don’t have to have [hosts] trying to give them more information or when their table’s going to be ready. The system will update them. [Guests are] shocked they get excited they’re very happy about the whole system. Our bar can be full the whole time during happy hour, and if there’s no space, they’ll just look at it and change their mind. Those are guests that you can retain, that can leave and come back. We lose a lot less guests that way. The setup was incredibly easy. (On Using OpenTable and QLess together) Using the 2 systems side by side is effortless.”

“With QLess, we’ve found a solution that fits with our vision for being a mobile leader. By serving our customers more quickly, we have an opportunity to retain and grow their business with us — that was impossible before.”

“QLess has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year.”

“QLess is technology that leapfrogs what exists today, allowing citizens to get in the queue without having to visit the office and only come in when it is their turn.”

“QLess virtual check-in transformed our urgent care facility in ways beyond what I imagined. QLess will become a standard in healthcare systems.”

"In essence, QLess saves fans thousands of hours in line at every event, meaning that they can go to do other things. QLess has allowed us to transform the fan experience, make the sports leagues happy, and improved ROI for event partners and exhibitors."

"QLess made it possible to completely eliminate the congestion at the Antwerp Gateway. Our infamous traffic jams are already a thing of the past."

"QLess has allowed us to reduce average wait times to 9 minutes and improve our average processing times by 46% saving us more than $7MM annually."

“With QLess we had the smoothest fall semester ever over previous semesters – by a quantum leap.”

“QLess saves permit applicants hours of wasted time, reduces stress for everyone, and allows our staff to better monitor performance.”

“Our new store is an ultimate customer encounter, and QLess is a key component of that experience.”

“In order to improve the student experience, we needed to implement a digital solution. Of all the options we considered, QLess was the best from a student perspective."

“With QLess we had a 20% increase in patient satisfaction attributed to shorter wait times. We have fundamentally changed how we deliver care – QLess is a game-changer.”