47 QLess Testimonials

"The lines have stopped! The QLess system is fast-working and our citizens absolutely love it.”

“The experience has been fantastic. The staff love it, and the students are no longer complaining about the length of the wait times.”

“We started with Admissions, but once other departments saw the results, QLess spread like wildfire. Having one unified approach gave us the ability to adapt to new realities like Zoom Meetings and keep on the cutting edge. The old ‘stitch it together’ approach just wasn’t feasible.”

“Charles and Tim have been just wonderful to work with. They are always prompt with any assistance I need. I really believe that the QLess system has helped alleviate the customer confusion we've been dealing with since this facility was built back in the 1950’s. Having QLess has inspired us to make some significant changes in the way we operate our Adoption program and I am quite certain that these changes will make that program more efficient and customer friendly.”

“Sherry had some very complimentary things to say about QLess and it’s staff as well. Any simpler and it would do it itself! We would like you to consider us a strong reference for your firm.”

“I think overall it’s a very good system. Customers really like it. The day we had a really long wait, everything was perfect. On a 1 to 10 scale, I’d give it a 9. Educating people [about their wait] helps tremendously. It’s perfect, it really is.”

“QLess is a great friggen idea!”

“Keeping that straight without QLess would be virtually impossible.”

“Without a receptionist, the phlebotomists—the lab workers that draw the patients’ blood—became responsible for several time-consuming tasks. We had skilled medical professionals spending precious time summoning patients and performing data entry. Not a sound approach.”

"We needed to flip admissions upside down. We didn't think it could get any worse, so why not be bold? We push the envelope a lot - it’s in our DNA."

“We could no longer operate as we were. With social distancing rules, we needed to limit the number of people inside the store at all times.”