47 QLess Testimonials

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  • "The lines have stopped! The QLess system is fast-working and our citizens absolutely love it.”

  • “When we launched QLess, our satisfaction rate was incredible. Over 95% of our patients reported that they love the new QLess system. For so long the process of delivering patient care has remained the same: patients arrive at an office, fill out paperwork, and wait for the doctor. We have fundamentally changed how we deliver care.”

  • “QLess? It’s quick, it’s convenient. Quick and easy tool. Quick to navigate through. It’s very easy for me. I don’t have any complaints.”

  • “QLess is a great friggen idea!”

  • “Keeping that straight without QLess would be virtually impossible.”

  • “Without a receptionist, the phlebotomists—the lab workers that draw the patients’ blood—became responsible for several time-consuming tasks. We had skilled medical professionals spending precious time summoning patients and performing data entry. Not a sound approach.”

  • “We started with Admissions, but once other departments saw the results, QLess spread like wildfire. Having one unified approach gave us the ability to adapt to new realities like Zoom Meetings and keep on the cutting edge. The old ‘stitch it together’ approach just wasn’t feasible.”

  • "We needed to flip admissions upside down. We didn't think it could get any worse, so why not be bold? We push the envelope a lot - it’s in our DNA."

  • “We could no longer operate as we were. With social distancing rules, we needed to limit the number of people inside the store at all times.”