47 QLess Testimonials

"The lines have stopped! The QLess system is fast-working and our citizens absolutely love it.”

“In order to improve the student experience, we needed to implement a digital solution. Of all the options we considered, QLess was the best from a student perspective."

“It’s a really intuitive system. We’ve had absolutely no problems with our hostesses learning the system. We are able to obtain a lot more guests. It keeps [guests] up to date. We don’t have to have hosts wasting time trying to find them. We don’t have to have [hosts] trying to give them more information or when their table’s going to be ready. The system will update them. [Guests are] shocked they get excited they’re very happy about the whole system. Our bar can be full the whole time during happy hour, and if there’s no space, they’ll just look at it and change their mind. Those are guests that you can retain, that can leave and come back. We lose a lot less guests that way. The setup was incredibly easy. (On Using OpenTable and QLess together) Using the 2 systems side by side is effortless.”

“Sherry had some very complimentary things to say about QLess and it’s staff as well. Any simpler and it would do it itself! We would like you to consider us a strong reference for your firm.”

“I think overall it’s a very good system. Customers really like it. The day we had a really long wait, everything was perfect. On a 1 to 10 scale, I’d give it a 9. Educating people [about their wait] helps tremendously. It’s perfect, it really is.”

“QLess is a great friggen idea!”

“Keeping that straight without QLess would be virtually impossible.”

“Without a receptionist, the phlebotomists—the lab workers that draw the patients’ blood—became responsible for several time-consuming tasks. We had skilled medical professionals spending precious time summoning patients and performing data entry. Not a sound approach.”

“We started with Admissions, but once other departments saw the results, QLess spread like wildfire. Having one unified approach gave us the ability to adapt to new realities like Zoom Meetings and keep on the cutting edge. The old ‘stitch it together’ approach just wasn’t feasible.”

"We needed to flip admissions upside down. We didn't think it could get any worse, so why not be bold? We push the envelope a lot - it’s in our DNA."

“We could no longer operate as we were. With social distancing rules, we needed to limit the number of people inside the store at all times.”