48 QLess Testimonials

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  • "The lines have stopped! The QLess system is fast-working and our citizens absolutely love it.”

  • "We have a blend of different customers, customer needs and sales teams, and we wanted a system that met all of these requirements in one platform. QLess fit a lot of these features and functions that we needed."

  • “Sherry had some very complimentary things to say about QLess and it’s staff as well. Any simpler and it would do it itself! We would like you to consider us a strong reference for your firm.”

  • “Beyond the positive aspects of managing the line and enabling customers to know their relative position in line, the amazing thing for us is the personalization of the line and the handling of customers. Gone is 'Can I help the next available person in line,' replaced by: 'Mary, I can …

  • “When we launched QLess, our satisfaction rate was incredible. Over 95% of our patients reported that they love the new QLess system. For so long the process of delivering patient care has remained the same: patients arrive at an office, fill out paperwork, and wait for the doctor. We have …

  • “With QLess, our citizens enter the queue remotely through mobile or web check-in and they only come into the DMV when it's their turn. This has revolutionized how our citizens view their driver license experience.”

  • “Unfortunately, I inherited a trifecta of frustrations. We had a student system in place that was not operating well for registration and information. We also had an influx of students who needed help navigating that system. Finally, we had staff jumping ship because they were so frustrated with it themselves."

  • “With QLess, we’ve found efficiencies and ways to become more effective in our offices. Transitions are never easy; I can definitely say that on the other end of this transition, we're immensely better off.”

  • “The experience has been fantastic. The staff love it, and the students are no longer complaining about the length of the wait times.”

  • “It’s helped keep customers from walking away.”

  • “It’s a really intuitive system. We’ve had absolutely no problems with our hostesses learning the system. We are able to obtain a lot more guests. It keeps [guests] up to date. We don’t have to have hosts wasting time trying to find them. We don’t have to have [hosts] trying …

  • “The Johnson County Kansas Treasurer’s Division of Motor Vehicles is pleased to have partnered with Q-Less on our new line management or queuing system. The response and customer feedback about the system has been overwhelmingly positive. It has giving our customers a sense of freedom from the motor vehicle process. …

  • “So far I am ecstatic with the app and even more happy with the support I get.”

  • “QLess? It’s quick, it’s convenient. Quick and easy tool. Quick to navigate through. It’s very easy for me. I don’t have any complaints.”

  • “I love the fact that we can cell phone numbers in and students can go anywhere they want pretty much on campus. They don’t have to necessarily wait here. Basically, I really like it.”