"That's why I like Persona — it's flexible, it's intuitive. The platform not only lets me make decisions with Workflows, but it's also letting me place specific Inquiries in certain Queues for manual reviews."

"The biggest pain points that Persona was able to solve were the automation of the manual review piece and accuracy piece. Checking 4,000 IDs on a weekly basis manually leads to manual errors. Persona helps flag the cases [we] need to pay attention to and automates the rest."

"Lime is a global company. We have a lot of different use cases — everything from the types of documents we accept to local regulations and the types of data we need to collect. Persona’s customizability stood apart — it was the best, most flexible option to meet all of …

"With Persona, we can check government IDs and selfie liveness in real time to make sure users are the right age and cross reference multiple risk signals to help us figure out whether to approve or decline users."

"We didn’t see another solution in the market that would guarantee protection for guest data, while still allowing reliable access in order to process new bookings; the way they have built the product to prioritize GDPR and CCPA compliance made Persona the clear choice for our team."

"Persona worked incredibly closely with us to make sure that everything met Sonder’s carefully crafted branding guidelines - from our custom fonts to the size, shape and position of all the UI components. We appreciated the level of care Persona had for our brand."

"Persona’s intuitive UI has saved our team several hours a day and led to a massive reduction in customer service requests."

"Discogs' marketplace has evolved from an informal Craigslist-type community to a more polished eBay-like experience. As part of that shift, we needed identity verification, but the challenge was getting it off the ground with limited resources."

"From alignment rules to signatures, our manual review process takes too long."

"Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."

"We strove to automate as much of the PPP process as we could, from payroll documentation to identity verification, to ensure we could quickly and accurately submit sellers’ loan applications, and not be bottlenecked by manual reviews. Behind the scenes, Persona was invaluable in helping ensure tens of thousands of …

"Persona’s expansive feature set meant that we didn’t have to make any concessions in choosing a solution. We didn’t have to settle for a subpar experience just because we needed global support, for example. Persona offered the breadth and depth we needed — without requiring trade-offs."

"With Persona, we went live from concept to production in less than 6 months, which is almost unheard of given the complexities involved."

"The thing that differentiated Persona from other solutions was their technology stack — specifically their tooling. There are many vendors that have business profile APIs, but it was really the technology and the software, e.g., Workflows and the portable UI, that we found to be very much in line with …

"The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."