55 Persona Testimonials

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  • "As a Fintech company, the privacy and security of our customers’ data is top of mind. With Persona, we can rest assured that our customers’ data is handled securely every step of the way, without having to handle the data ourselves."

  • "The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."

  • "Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."

  • "Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

  • "[Persona’s] platform knows more about passports than any individual on our team, so that raises the quality of the response in addition to the significant improvements with respect to the speed of the response."

  • "The biggest pain points that Persona was able to solve were the automation of the manual review piece and accuracy piece. Checking 4,000 IDs on a weekly basis manually leads to manual errors. Persona helps flag the cases [we] need to pay attention to and automates the rest."

  • “Companies that handle a lot of money typically have a pretty big target on their backs when it comes to fraud. And yet here’s all this private information being slung around and traded between parties. It creates a lot of surface attack areas where fraudsters can come in via spoofing, …

  • "In the past, when a client needed to transfer funds, they might have picked up the phone and called the recipient for verification. But today, with voice deepfakes and the like, there’s less confidence in relying on a voice. We needed something that could provide high assurance without being overly …

  • “Our core banking software has a digital account opening solution, which we used for about three years. But it really couldn’t meet our needs for a number of reasons.”

  • “It lacked a number of automated checks that could have stopped fraudsters from getting through in the first place. We were spending hours each week cleaning up.”

  • "Persona has a straightforward design and UI to implement identity verification - a plug and play option with lightweight friction. Rather than building for all of this ourselves, it made sense for us to use a vendor that we trust."

  • "Persona enables us to seamlessly customize the verification process, accounting for the unique needs and forms of identification across Coursera’s global learner community."

  • "Throughout the entire process from partner selection to implementation and testing, the level of support and collaboration with the Persona team was truly incredible. Thanks to the tight partnership with Persona this integration was a real success."

  • "We strove to automate as much of the PPP process as we could, from payroll documentation to identity verification, to ensure we could quickly and accurately submit sellers’ loan applications, and not be bottlenecked by manual reviews. Behind the scenes, Persona was invaluable in helping ensure tens of thousands of …

  • "Since implementing Persona, our customer experience has been so much better. Renters are able to complete the flow quickly and seamlessly. We've also seen a marked decrease in calls to our customer service team."