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"Being able to tie an individual to their actual identity is important, especially in a field like crypto where there are often many attempts to game the system. Persona has been very useful to us in making sure the user is who they say they are."
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"Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."
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"I feel like our account manager at Persona is a coworker. It’s been night and day compared to our previous vendor."
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"Persona’s expansive feature set meant that we didn’t have to make any concessions in choosing a solution. We didn’t have to settle for a subpar experience just because we needed global support, for example. Persona offered the breadth and depth we needed — without requiring trade-offs."
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"That's why I like Persona — it's flexible, it's intuitive. The platform not only lets me make decisions with Workflows, but it's also letting me place specific Inquiries in certain Queues for manual reviews."
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"Our onboarding process was incredibly challenging for both sides of the process — we were collecting information via an online form and manually adding to a data spreadsheet that had grown to 18,000 rows to track that each business was truly a business and what decision was reached."
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"Linking systems like Graph are so important. There were some jaws-on-the-floor kind of reactions when we saw how it would work because getting this kind of linking information has been so tedious for us, and Graph’s interface is so beautiful, easy, intuitive, and even kind of enjoyable to use. So …
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"With Persona, we went live from concept to production in less than 6 months, which is almost unheard of given the complexities involved."
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"The thing that differentiated Persona from other solutions was their technology stack — specifically their tooling. There are many vendors that have business profile APIs, but it was really the technology and the software, e.g., Workflows and the portable UI, that we found to be very much in line with …
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"We want social media to better reflect real life — and in real life, people can see your face and know who you are. When you're engaging with other humans, you should be doing it as yourself."
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"We didn’t see another solution in the market that would guarantee protection for guest data, while still allowing reliable access in order to process new bookings; the way they have built the product to prioritize GDPR and CCPA compliance made Persona the clear choice for our team."
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"Persona worked incredibly closely with us to make sure that everything met Sonder’s carefully crafted branding guidelines - from our custom fonts to the size, shape and position of all the UI components. We appreciated the level of care Persona had for our brand."
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"Persona’s intuitive UI has saved our team several hours a day and led to a massive reduction in customer service requests."
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"We looked at a couple other solutions in the space, and Persona was definitely the front-runner when it comes to identity. We know that Persona takes trust and safety very seriously, as well as the ease and thoughtfulness of the user experience — shared values we look for in our …
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"Persona enables us to seamlessly customize the verification process, accounting for the unique needs and forms of identification across Coursera’s global learner community."