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"We want social media to better reflect real life — and in real life, people can see your face and know who you are. When you're engaging with other humans, you should be doing it as yourself."
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"The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."
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"I feel like our account manager at Persona is a coworker. It’s been night and day compared to our previous vendor."
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"We used several vendors to help us with document collection and KYC, but we had no clear and efficient way to communicate with users without a ton of back-and-forth across the various systems. Consequently, this manual process resulted in wasted time, stray documents, and an associated indirect loss in revenue …
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"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."
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"Renters are putting a lot of their personal and financial information on the line to even have a chance at getting a rental. So, as a platform, we want to make sure we verify our property managers and owners."
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"Persona's combination of document verification and live facial comparison ensures a speedy, automated and highly secure account recovery experience for our customers."
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"Since implementing Persona, our customer experience has been so much better. Renters are able to complete the flow quickly and seamlessly. We've also seen a marked decrease in calls to our customer service team."
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“We need to confirm that the person completing the Remote profile is the same person from the documents they’re submitting — and that the documents are valid. This is a crucial part of the process. If we cannot confirm this, we cannot move forward with employment.”
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“Many people are looking for gainful, credible employment and a reliable paycheck, and employers are recognizing there’s talent all over the world.”
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"From alignment rules to signatures, our manual review process takes too long."
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"Discogs' marketplace has evolved from an informal Craigslist-type community to a more polished eBay-like experience. As part of that shift, we needed identity verification, but the challenge was getting it off the ground with limited resources."
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"Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."
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"Lime is a global company. We have a lot of different use cases — everything from the types of documents we accept to local regulations and the types of data we need to collect. Persona’s customizability stood apart — it was the best, most flexible option to meet all of …
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"Our onboarding process was incredibly challenging for both sides of the process — we were collecting information via an online form and manually adding to a data spreadsheet that had grown to 18,000 rows to track that each business was truly a business and what decision was reached."