55 Persona Testimonials

"Our onboarding process was incredibly challenging for both sides of the process — we were collecting information via an online form and manually adding to a data spreadsheet that had grown to 18,000 rows to track that each business was truly a business and what decision was reached."

"Linking systems like Graph are so important. There were some jaws-on-the-floor kind of reactions when we saw how it would work because getting this kind of linking information has been so tedious for us, and Graph’s interface is so beautiful, easy, intuitive, and even kind of enjoyable to use. So my team was ecstatic."

"With Persona, we can check government IDs and selfie liveness in real time to make sure users are the right age and cross reference multiple risk signals to help us figure out whether to approve or decline users."

"Dating apps don’t work without that trust. We needed a quicker way to give our daters confidence."

"We relied on our development team to manually query our database to find linked accounts. This was costly, and it took a long time to complete."

"For any kind of initial investigation process, Graph is our go-to tool to uncover linked or suspicious account patterns. It’s a great tool to use as a starting point of any fraud investigation."

"Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

"We looked at a couple other solutions in the space, and Persona was definitely the front-runner when it comes to identity. We know that Persona takes trust and safety very seriously, as well as the ease and thoughtfulness of the user experience — shared values we look for in our vendors."

“Our mission is to build safe AGI that benefits all of humanity. To offer safe AGI, we need to make sure bad people aren’t using our services. But we don’t necessarily believe we need to know all aspects of an individual’s identity to feel comfortable with them using our services. We also want the benefit of our products to reach as many people as possible, and it’s extremely difficult to accomplish that mission if we make it really hard to sign up for our services.”

"We want social media to better reflect real life — and in real life, people can see your face and know who you are. When you're engaging with other humans, you should be doing it as yourself."

"Because Persona provides such a great user-experience, our conversion rates have remained steady even after implementing a comprehensive onboarding process. At the same time we feel a lot more confident in our ability to weed out bad actors."

"Renters are putting a lot of their personal and financial information on the line to even have a chance at getting a rental. So, as a platform, we want to make sure we verify our property managers and owners."

"As a Fintech company, the privacy and security of our customers’ data is top of mind. With Persona, we can rest assured that our customers’ data is handled securely every step of the way, without having to handle the data ourselves."

"Thanks to customizable workflows, we don’t have to fall back on legacy methods or rely too heavily on manual review. Rather than needing to manually verify edge cases, we’re able to see the information real-time and react quickly."

"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."