“Companies that handle a lot of money typically have a pretty big target on their backs when it comes to fraud. And yet here’s all this private information being slung around and traded between parties. It creates a lot of surface attack areas where fraudsters can come in via spoofing, …

"Linking systems like Graph are so important. There were some jaws-on-the-floor kind of reactions when we saw how it would work because getting this kind of linking information has been so tedious for us, and Graph’s interface is so beautiful, easy, intuitive, and even kind of enjoyable to use. So …

"At Instacart, we try to do as much as we can on our own, but when it comes to big volumes and building out something very complex like an identity program, it made sense to go with a vendor."

"We used several vendors to help us with document collection and KYC, but we had no clear and efficient way to communicate with users without a ton of back-and-forth across the various systems. Consequently, this manual process resulted in wasted time, stray documents, and an associated indirect loss in revenue …

"Throughout the entire process from partner selection to implementation and testing, the level of support and collaboration with the Persona team was truly incredible. Thanks to the tight partnership with Persona this integration was a real success."

"We looked at a couple other solutions in the space, and Persona was definitely the front-runner when it comes to identity. We know that Persona takes trust and safety very seriously, as well as the ease and thoughtfulness of the user experience — shared values we look for in our …

“Our mission is to build safe AGI that benefits all of humanity. To offer safe AGI, we need to make sure bad people aren’t using our services. But we don’t necessarily believe we need to know all aspects of an individual’s identity to feel comfortable with them using our services. …

"[Persona’s] platform knows more about passports than any individual on our team, so that raises the quality of the response in addition to the significant improvements with respect to the speed of the response."

"The biggest pain points that Persona was able to solve were the automation of the manual review piece and accuracy piece. Checking 4,000 IDs on a weekly basis manually leads to manual errors. Persona helps flag the cases [we] need to pay attention to and automates the rest."

"Persona has a straightforward design and UI to implement identity verification - a plug and play option with lightweight friction. Rather than building for all of this ourselves, it made sense for us to use a vendor that we trust."

"Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

"Persona not only helps us verify that everyone has a legitimate ID proving they are at least 18, but also that they’re actually the person behind the content."

"The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."

"As a Fintech company, the privacy and security of our customers’ data is top of mind. With Persona, we can rest assured that our customers’ data is handled securely every step of the way, without having to handle the data ourselves."

"Thanks to customizable workflows, we don’t have to fall back on legacy methods or rely too heavily on manual review. Rather than needing to manually verify edge cases, we’re able to see the information real-time and react quickly."