“Our mission is to build safe AGI that benefits all of humanity. To offer safe AGI, we need to make sure bad people aren’t using our services. But we don’t necessarily believe we need to know all aspects of an individual’s identity to feel comfortable with them using our services. …

"Persona's combination of document verification and live facial comparison ensures a speedy, automated and highly secure account recovery experience for our customers."

"Linking systems like Graph are so important. There were some jaws-on-the-floor kind of reactions when we saw how it would work because getting this kind of linking information has been so tedious for us, and Graph’s interface is so beautiful, easy, intuitive, and even kind of enjoyable to use. So …

"Our onboarding process was incredibly challenging for both sides of the process — we were collecting information via an online form and manually adding to a data spreadsheet that had grown to 18,000 rows to track that each business was truly a business and what decision was reached."

"Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."

"When there’s a suspicious case, we can just send a Cases link and it has all the information previously collected by Persona in a single place. That makes it easy for anyone to report suspicious activity to the fraud team without worrying about miscommunication."

"Persona enables us to look at all signals from a customer and catch red flags in a way that the human eye can’t. Rather than manually comparing past applications or scrutinizing ID photos, Persona’s AI helps us automatically identify these bad actors, saving us a lot of hassle."

"Discogs' marketplace has evolved from an informal Craigslist-type community to a more polished eBay-like experience. As part of that shift, we needed identity verification, but the challenge was getting it off the ground with limited resources."

"Because Persona provides such a great user-experience, our conversion rates have remained steady even after implementing a comprehensive onboarding process. At the same time we feel a lot more confident in our ability to weed out bad actors."

"Throughout the entire process from partner selection to implementation and testing, the level of support and collaboration with the Persona team was truly incredible. Thanks to the tight partnership with Persona this integration was a real success."

"Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."

"I feel like our account manager at Persona is a coworker. It’s been night and day compared to our previous vendor."

"We strove to automate as much of the PPP process as we could, from payroll documentation to identity verification, to ensure we could quickly and accurately submit sellers’ loan applications, and not be bottlenecked by manual reviews. Behind the scenes, Persona was invaluable in helping ensure tens of thousands of …

"We didn’t see another solution in the market that would guarantee protection for guest data, while still allowing reliable access in order to process new bookings; the way they have built the product to prioritize GDPR and CCPA compliance made Persona the clear choice for our team."