55 Persona Testimonials

"Discogs' marketplace has evolved from an informal Craigslist-type community to a more polished eBay-like experience. As part of that shift, we needed identity verification, but the challenge was getting it off the ground with limited resources."

"Lime is a global company. We have a lot of different use cases — everything from the types of documents we accept to local regulations and the types of data we need to collect. Persona’s customizability stood apart — it was the best, most flexible option to meet all of our different needs."

"We used several vendors to help us with document collection and KYC, but we had no clear and efficient way to communicate with users without a ton of back-and-forth across the various systems. Consequently, this manual process resulted in wasted time, stray documents, and an associated indirect loss in revenue due to diverted attention and resources."

"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."

"Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

"As a Fintech company, the privacy and security of our customers’ data is top of mind. With Persona, we can rest assured that our customers’ data is handled securely every step of the way, without having to handle the data ourselves."

"Thanks to customizable workflows, we don’t have to fall back on legacy methods or rely too heavily on manual review. Rather than needing to manually verify edge cases, we’re able to see the information real-time and react quickly."

"Persona's combination of document verification and live facial comparison ensures a speedy, automated and highly secure account recovery experience for our customers."

“Our mission is to build safe AGI that benefits all of humanity. To offer safe AGI, we need to make sure bad people aren’t using our services. But we don’t necessarily believe we need to know all aspects of an individual’s identity to feel comfortable with them using our services. We also want the benefit of our products to reach as many people as possible, and it’s extremely difficult to accomplish that mission if we make it really hard to sign up for our services.”

“Companies that handle a lot of money typically have a pretty big target on their backs when it comes to fraud. And yet here’s all this private information being slung around and traded between parties. It creates a lot of surface attack areas where fraudsters can come in via spoofing, phishing, man-in-the-middle attacks, etc., grab personally identifiable information (PII), and use it against the people that own it.”

"In the past, when a client needed to transfer funds, they might have picked up the phone and called the recipient for verification. But today, with voice deepfakes and the like, there’s less confidence in relying on a voice. We needed something that could provide high assurance without being overly burdensome."

"Persona enables us to seamlessly customize the verification process, accounting for the unique needs and forms of identification across Coursera’s global learner community."

"We relied on our development team to manually query our database to find linked accounts. This was costly, and it took a long time to complete."

"For any kind of initial investigation process, Graph is our go-to tool to uncover linked or suspicious account patterns. It’s a great tool to use as a starting point of any fraud investigation."

"The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."