55 Persona Testimonials

"We want social media to better reflect real life — and in real life, people can see your face and know who you are. When you're engaging with other humans, you should be doing it as yourself."

"Linking systems like Graph are so important. There were some jaws-on-the-floor kind of reactions when we saw how it would work because getting this kind of linking information has been so tedious for us, and Graph’s interface is so beautiful, easy, intuitive, and even kind of enjoyable to use. So my team was ecstatic."

"Persona worked incredibly closely with us to make sure that everything met Sonder’s carefully crafted branding guidelines - from our custom fonts to the size, shape and position of all the UI components. We appreciated the level of care Persona had for our brand."

"That's why I like Persona — it's flexible, it's intuitive. The platform not only lets me make decisions with Workflows, but it's also letting me place specific Inquiries in certain Queues for manual reviews."

"Dating apps don’t work without that trust. We needed a quicker way to give our daters confidence."

"With Persona, we can check government IDs and selfie liveness in real time to make sure users are the right age and cross reference multiple risk signals to help us figure out whether to approve or decline users."

"[Persona’s] platform knows more about passports than any individual on our team, so that raises the quality of the response in addition to the significant improvements with respect to the speed of the response."

"The biggest pain points that Persona was able to solve were the automation of the manual review piece and accuracy piece. Checking 4,000 IDs on a weekly basis manually leads to manual errors. Persona helps flag the cases [we] need to pay attention to and automates the rest."

"At Instacart, we try to do as much as we can on our own, but when it comes to big volumes and building out something very complex like an identity program, it made sense to go with a vendor."

"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."

“We need to confirm that the person completing the Remote profile is the same person from the documents they’re submitting — and that the documents are valid. This is a crucial part of the process. If we cannot confirm this, we cannot move forward with employment.”

“Many people are looking for gainful, credible employment and a reliable paycheck, and employers are recognizing there’s talent all over the world.”

"We looked at a couple other solutions in the space, and Persona was definitely the front-runner when it comes to identity. We know that Persona takes trust and safety very seriously, as well as the ease and thoughtfulness of the user experience — shared values we look for in our vendors."

"Persona enables us to seamlessly customize the verification process, accounting for the unique needs and forms of identification across Coursera’s global learner community."

"With Persona, we went live from concept to production in less than 6 months, which is almost unheard of given the complexities involved."