55 Persona Testimonials

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  • "Persona enables us to look at all signals from a customer and catch red flags in a way that the human eye can’t. Rather than manually comparing past applications or scrutinizing ID photos, Persona’s AI helps us automatically identify these bad actors, saving us a lot of hassle."

  • "Because Persona provides such a great user-experience, our conversion rates have remained steady even after implementing a comprehensive onboarding process. At the same time we feel a lot more confident in our ability to weed out bad actors."

  • "The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."

  • “Our core banking software has a digital account opening solution, which we used for about three years. But it really couldn’t meet our needs for a number of reasons.”

  • “It lacked a number of automated checks that could have stopped fraudsters from getting through in the first place. We were spending hours each week cleaning up.”

  • “We need to confirm that the person completing the Remote profile is the same person from the documents they’re submitting — and that the documents are valid. This is a crucial part of the process. If we cannot confirm this, we cannot move forward with employment.”

  • “Many people are looking for gainful, credible employment and a reliable paycheck, and employers are recognizing there’s talent all over the world.”

  • "As a Fintech company, the privacy and security of our customers’ data is top of mind. With Persona, we can rest assured that our customers’ data is handled securely every step of the way, without having to handle the data ourselves."

  • "Thanks to customizable workflows, we don’t have to fall back on legacy methods or rely too heavily on manual review. Rather than needing to manually verify edge cases, we’re able to see the information real-time and react quickly."

  • "Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

  • "Since implementing Persona, our customer experience has been so much better. Renters are able to complete the flow quickly and seamlessly. We've also seen a marked decrease in calls to our customer service team."

  • "Dating apps don’t work without that trust. We needed a quicker way to give our daters confidence."

  • "With Persona, we can check government IDs and selfie liveness in real time to make sure users are the right age and cross reference multiple risk signals to help us figure out whether to approve or decline users."

  • "Persona enables us to seamlessly customize the verification process, accounting for the unique needs and forms of identification across Coursera’s global learner community."

  • "Throughout the entire process from partner selection to implementation and testing, the level of support and collaboration with the Persona team was truly incredible. Thanks to the tight partnership with Persona this integration was a real success."