"Thanks to customizable workflows, we don’t have to fall back on legacy methods or rely too heavily on manual review. Rather than needing to manually verify edge cases, we’re able to see the information real-time and react quickly."

"With Persona, we can check government IDs and selfie liveness in real time to make sure users are the right age and cross reference multiple risk signals to help us figure out whether to approve or decline users."

"Persona worked incredibly closely with us to make sure that everything met Sonder’s carefully crafted branding guidelines - from our custom fonts to the size, shape and position of all the UI components. We appreciated the level of care Persona had for our brand."

"Persona has a straightforward design and UI to implement identity verification - a plug and play option with lightweight friction. Rather than building for all of this ourselves, it made sense for us to use a vendor that we trust."

"Dating apps don’t work without that trust. We needed a quicker way to give our daters confidence."

"That's why I like Persona — it's flexible, it's intuitive. The platform not only lets me make decisions with Workflows, but it's also letting me place specific Inquiries in certain Queues for manual reviews."

"At Instacart, we try to do as much as we can on our own, but when it comes to big volumes and building out something very complex like an identity program, it made sense to go with a vendor."

"From alignment rules to signatures, our manual review process takes too long."

"Throughout the entire process from partner selection to implementation and testing, the level of support and collaboration with the Persona team was truly incredible. Thanks to the tight partnership with Persona this integration was a real success."

"Since implementing Persona, our customer experience has been so much better. Renters are able to complete the flow quickly and seamlessly. We've also seen a marked decrease in calls to our customer service team."

"When there’s a suspicious case, we can just send a Cases link and it has all the information previously collected by Persona in a single place. That makes it easy for anyone to report suspicious activity to the fraud team without worrying about miscommunication."

"Persona enables us to look at all signals from a customer and catch red flags in a way that the human eye can’t. Rather than manually comparing past applications or scrutinizing ID photos, Persona’s AI helps us automatically identify these bad actors, saving us a lot of hassle."

"We want social media to better reflect real life — and in real life, people can see your face and know who you are. When you're engaging with other humans, you should be doing it as yourself."

"Before Persona, we would capture the user’s ID and selfie and upload both of them to our EHR system, where we’d manually verify it. Persona has unlocked the ability for verification without human intervention every time. This creates a seamless experience for the user and reduces manual processes for our …

"Discogs' marketplace has evolved from an informal Craigslist-type community to a more polished eBay-like experience. As part of that shift, we needed identity verification, but the challenge was getting it off the ground with limited resources."