55 Persona Testimonials

“Many people are looking for gainful, credible employment and a reliable paycheck, and employers are recognizing there’s talent all over the world.”

"Persona’s expansive feature set meant that we didn’t have to make any concessions in choosing a solution. We didn’t have to settle for a subpar experience just because we needed global support, for example. Persona offered the breadth and depth we needed — without requiring trade-offs."

"In the past, when a client needed to transfer funds, they might have picked up the phone and called the recipient for verification. But today, with voice deepfakes and the like, there’s less confidence in relying on a voice. We needed something that could provide high assurance without being overly burdensome."

"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."

"Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."

"[Persona’s] platform knows more about passports than any individual on our team, so that raises the quality of the response in addition to the significant improvements with respect to the speed of the response."

"The biggest pain points that Persona was able to solve were the automation of the manual review piece and accuracy piece. Checking 4,000 IDs on a weekly basis manually leads to manual errors. Persona helps flag the cases [we] need to pay attention to and automates the rest."

"We looked at a couple other solutions in the space, and Persona was definitely the front-runner when it comes to identity. We know that Persona takes trust and safety very seriously, as well as the ease and thoughtfulness of the user experience — shared values we look for in our vendors."

“Companies that handle a lot of money typically have a pretty big target on their backs when it comes to fraud. And yet here’s all this private information being slung around and traded between parties. It creates a lot of surface attack areas where fraudsters can come in via spoofing, phishing, man-in-the-middle attacks, etc., grab personally identifiable information (PII), and use it against the people that own it.”

"The fact that Persona was willing to work through the IAL2 certification process for us was a tremendous benefit — we really need it for our future plans."

"Because Persona provides such a great user-experience, our conversion rates have remained steady even after implementing a comprehensive onboarding process. At the same time we feel a lot more confident in our ability to weed out bad actors."

"We didn’t see another solution in the market that would guarantee protection for guest data, while still allowing reliable access in order to process new bookings; the way they have built the product to prioritize GDPR and CCPA compliance made Persona the clear choice for our team."

"Persona worked incredibly closely with us to make sure that everything met Sonder’s carefully crafted branding guidelines - from our custom fonts to the size, shape and position of all the UI components. We appreciated the level of care Persona had for our brand."

"Persona’s intuitive UI has saved our team several hours a day and led to a massive reduction in customer service requests."

"With Persona, we went live from concept to production in less than 6 months, which is almost unheard of given the complexities involved."