324 Pegasystems Testimonials

“Implementing the Pega Platform and Customer Service strategic app has transformed client case management at ACSO. We’ve been delighted with the Platform and the strong partnership we’ve created with Pega which has allowed us to maximise our ROI and design a flexible, scalable and fit-for-purpose case management system.”

“This is as close to a home run as we could ever expect with IT.”

“As we are now incorporating Pega App Factory into our approach, new pod teams spend two weeks in the classroom and then move right into the project, with coaching and support from the Automation Center of Excellence. App Factory allows us to support multiple groups running the program concurrently.”

“I had high expectations for Pega, and they have been met.”

"We are building enterprise solutions off the Pegasystems platform to have more scalable solutions [that are] not just for [specific] business problems."

“We are getting better and better in automation toolkits and we're really excited about the next generation of Pega Infinity because I think some of the tools to manage the robots and the dashboards are only going to get better.”

"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational."

"We have an automated platform, which is resilient. We are using Pega tools to automate our continuous integration, continuous deployment and testing. We will grow using what we harvest from our current implementations to go even further, to go even faster."

“Pega offered significant value-add with their understanding of our IT and business requirements, their speed of delivery, and the ability of their solution to be built once and then customized for each of our unique customers.”

"Through our digital evolution with Pega, we have become a less siloed organization—we’re all championing the same solution."

"We’re working really hard to improve the customer experience. To do it, we've got to make every communication relevant. That’s where Pega comes in. We turn to Pega to make those few opportunities we get with a customer really count."

“In less than a year we went from vision to reality, and you guys can do that too, and that was with all the help of the Pega team.”

“We joined silos across supply chain, engineering, regulatory, commercial, etc. with Pega.”

"Thankfully, we made the right decision and we chose Pega for both brands So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels."

“Our mission is to ‘Build in Quality’ from the start, and to never pass poor quality on to the next step in the process.”