324 Pegasystems Testimonials

"Decisioning happens in one central place, making it easy for PNC to provide a consistent customer experience across all channels."

"Reduction of manual processes and duplicate entry has allowed procurement resources to redirect their time to higher value activities."

"We have a single brain that provides the next best conversation for each customer based on their current context and all of their previous interactions with us. This allows us to deliver optimized propositions that maximize that customer value."

"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational."

"We have an automated platform, which is resilient. We are using Pega tools to automate our continuous integration, continuous deployment and testing. We will grow using what we harvest from our current implementations to go even further, to go even faster."

“Pega offered significant value-add with their understanding of our IT and business requirements, their speed of delivery, and the ability of their solution to be built once and then customized for each of our unique customers.”

"Through our digital evolution with Pega, we have become a less siloed organization—we’re all championing the same solution."

"We’re working really hard to improve the customer experience. To do it, we've got to make every communication relevant. That’s where Pega comes in. We turn to Pega to make those few opportunities we get with a customer really count."

“In less than a year we went from vision to reality, and you guys can do that too, and that was with all the help of the Pega team.”

“We joined silos across supply chain, engineering, regulatory, commercial, etc. with Pega.”

"Thankfully, we made the right decision and we chose Pega for both brands So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels."

“This is as close to a home run as we could ever expect with IT.”

“Our mission is to ‘Build in Quality’ from the start, and to never pass poor quality on to the next step in the process.”

“The value of Pega at our company is speed, simplicity, and ease of use. I sleep better at night as a CFO because of some of the applications we’ve put in place.”

“Today we are much quicker and more flexible. Because we can set out the fundamental decision-making strategies in the form of rules, we can reuse them often.”