"To create game-changing customer experiences, we needed to integrate our channels in real time. Not batch driven, not cached-offers, not near real time…But REAL real time. We can use context to make a decision, and get a personalized offer within 200 ms."

“We needed to have an orchestration tool, one that could decide whom, to send what, at what time, and on what channel. That's why we invested in Pega.”

“Migrating to Pega Cloud allowed our DevOps team to focus on digital transformation and optimisation knowing that we had a stable platform which could rapidly scale with the latest features providing the best possible experience for our users globally.”

"We are building enterprise solutions off the Pegasystems platform to have more scalable solutions [that are] not just for [specific] business problems."

“We are getting better and better in automation toolkits and we're really excited about the next generation of Pega Infinity because I think some of the tools to manage the robots and the dashboards are only going to get better.”

"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational."

"We have an automated platform, which is resilient. We are using Pega tools to automate our continuous integration, continuous deployment and testing. We will grow using what we harvest from our current implementations to go even further, to go even faster."

“Pega offered significant value-add with their understanding of our IT and business requirements, their speed of delivery, and the ability of their solution to be built once and then customized for each of our unique customers.”

"Through our digital evolution with Pega, we have become a less siloed organization—we’re all championing the same solution."

"We’re working really hard to improve the customer experience. To do it, we've got to make every communication relevant. That’s where Pega comes in. We turn to Pega to make those few opportunities we get with a customer really count."

“In less than a year we went from vision to reality, and you guys can do that too, and that was with all the help of the Pega team.”

“We joined silos across supply chain, engineering, regulatory, commercial, etc. with Pega.”

"Thankfully, we made the right decision and we chose Pega for both brands So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels."

“This is as close to a home run as we could ever expect with IT.”

“Our mission is to ‘Build in Quality’ from the start, and to never pass poor quality on to the next step in the process.”