Ozonetel is an industry-leading unified customer experience intelligence (CXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands trust CXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation. For more information, please visit www.ozonetel.com
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Learn more about Genesys“Having evaluated different providers, we found Ozonetel to be extra-ordinarily reliable. Ozonetel plays an integral role in helping Zomato scale-up.”
Read Ozonetel Reviews, Testimonials & Customer References from 13 real Ozonetel customers.
Browse Ozonetel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Ozonetel.