Ozonetel is an industry-leading unified customer experience intelligence (CXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands trust CXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation. For more information, please visit www.ozonetel.com
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Learn more about Genesys“Ozonetel's superior call handling features & easy-to-use API's allowed Stetig to create a holistic CTI solution for many of our marquee customers. This has created a platform that can be leveraged and enhanced further. The integration framework goes much further than the usual screenpops and call logging. This brings the telephony layer closer to the business processes. The call details including call timing, call logging, call recording, etc. are used for real time analytics and improve the operational efficiency."
Read Ozonetel Reviews, Testimonials & Customer References from 13 real Ozonetel customers.
Browse Ozonetel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Ozonetel.