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Ozonetel

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Read 13 Ozonetel reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Ozonetel as their Contact Center Software

Ozonetel is an industry-leading unified customer experience intelligence (CXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360ยบ view of customers across the lifecycle. 3,500+ global brands trust CXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation. For more information, please visit www.ozonetel.com

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Customer Rating Review Scorebased on 846 reference ratings
4.8/5.0 (846)
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    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

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13Testimonials

  • "Both of us have evolved together the past 6 years and they continuously innovate and stay in line with tech trends and global best practices. They are now working on disrupting the contact center space with Al and machine learning and we are glad to get first access to the cutting edge tools which will take our customer experience to the next level."

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13 Case Studies

  • The salon chain leverages Ozonetels Contact Center Solution to remind customers about upcoming appointments and ongoing offers

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Additional Ozonetel Information & Resources

Read Ozonetel Reviews, Testimonials & Customer References from 13 real Ozonetel customers.

Browse Ozonetel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Ozonetel.