“Outreach is taking what were once manual processes and is making them digitalized, and it's beginning to allow much more time and energy to be focused externally, helping our customers solve their problems.”

"The desire to switch to Outreach really came from sales leadership. We just weren’t getting the depth of insight we needed. We could see basic data across all of our sequences but we didn’t have insight into individual rep performance or broadly across the team."

“We want them to work smarter, not harder, and Outreach really allows them to do that.”

"Yes, there is a gut instinct to sales. But data always wins."

"We’re 100% more productive in sales enablement and coaching around competitive and product information with content cards— we didn’t have anything like that before Kaia."

“We were doing a happy dance when we got this. it’s a very powerful tool and we’re glad that we have it.”

"Pardon the pun, but Success Plans set us up for success it gives you more organization; it allows you to approach your day with some definitive next steps."

“Learning from call recordings has been such a game changer for onboarding my newer reps. Our new reps have seen so much success without Outreach Kaia that never would have been able to happen.”

"Running simulations has been cathartic, especially at the end of the quarter when everyone is looking for reassurance that we’re going to hit out goals. I actually have Commit perpetually open in one of my tabs."

“It's really important for our teams to be efficient but also build and maintain relationships.”

"Loan officers needed to be able to communicate with our customers across multiple channels where they do business, whether it’s on social media or mobile. Our goal is to have a high-tech, high-touch approach. So we turned to Outreach for robust automation, communication tools, and analytics."

“We’re doubling the size of our team, and that means our pipeline goals will double, too. We can’t get there just by hiring additional people. We have to ask ourselves, ‘What does it mean to be effective, and how quickly can we make people effective."

“Outreach is a meaningful part of our ability to scale the effectiveness of our people—which means we’re able to keep up with the speed and pace needed to fulfill our mission.”

“Outreach gives you the feeling like you're back in a bullpen.”

"It used to be about activity management: how many more activities, how many more sequences, how many more touches can I deliver given my scarce resources? Now, everyone's really thinking about effectiveness. So it's not just about activity, but it's about activity that yields effective results."