105 Optum Testimonials

“We’re interested in whether people that are in a high-resourced healthcare environment–people that are in the high end of the economic distribution–may have access to better, quicker healthcare. You can hypothesize that, at the high end of the income distribution, there’s generally more access to healthcare. And we can then investigate whether that changes the experience–what condition a person is in when they present with COVID, what hospital they present to– that would be a marker for a lot of differences in the community.”

“The automated chart notifications prompt us to do tests and interventions that might not have occurred to us. We’re able to recognize red flags and diagnose conditions early when they are easier and less expensive to treat.”

“Optum is a great partner that helps us look at the metrics and find solutions for patients enrolled in the In-Office Assessment Program. Together, we’re keeping high-risk patients as healthy as possible and minimizing rehospitalizations and unnecessary ED visits.”

"Clinical research is absolutely necessary and the only way we are going to get new technologies brought to market. It’s kind of the responsibility of all of us. physicians, patients, everybody."

“The younger workforce doesn’t want to take calls and work weekends. They want to work more predictable, daytime hours — the updated employee compensation and working conditions reflect these preferences.”

“We believe, as the community healthcare leader, that we need to serve all consumers, regardless of payer source, and look for programs and solutions that aid our population, and make sure we’re providing superior services to anyone who comes through our doors.”

“The volume of calls and requests for information exceeded our internal resources, information on the virus was changing quickly, and we needed to expand to assure the needs of our community were being met safely, correctly, and efficiently.”

"BGO is truly thankful to partner with Change Healthcare to assist with our workflow and ultimately help our patients receive the care they need."

“We have enjoyed consistently highquality service for our patients, our community, and for our physicians and staff.”

“Sometimes patients don't know that they have insurance, or they're unsure of what coverage that they have. The Clearance Patient Access Suite allows us to verify the benefits almost immediately and gain a clear picture of what a patient’s financial liability is going to be.”

"The result was a 20%-30% improvement of standard manual HCC review results."

“The most important consideration in choosing a new cardiology system is to make sure it integrates with every system in your facility, whether it’s purchasing, physician reporting, or your charting system.”

“The Change Healthcare team delivers on its promises. I would let others know that they will work with you to help you prosper in the business of healthcare.”

"[Because of the transparency we have through the portal], I don’t see us as two separate companies; I just see it as we have a department or division that handles all our correspondence, and Change Healthcare makes it happen. We were able to cut our costs from what we had been paying two vendors due to Change Healthcare’s capabilities and pricing."

“We wanted to use one strategic RCM partner to handle everything efficiently, so we could focus team member time on their important, high-touch functions.”