"Having this group of healthcare professionals, both clinical and non-clinical, in one department can create a conduit to take care of patients across the enterprise. I see our group growing and providing valuable input about providing care across the continuum.”

"BGO is truly thankful to partner with Change Healthcare to assist with our workflow and ultimately help our patients receive the care they need."

“Right now, we’re reporting the basic stats to the management team. The next step is to formalize a program where we use this trend data and meet with specific departments on a regular basis to discuss their performance and have a discussion about changing internal processes.”

“We recognize there are more factors that go into a patient’s decision in terms of where they choose to get their health care. Improving our Medicaid eligibility and enrollment doesn’t just benefit our organization. It is a valuable service for our patients, too.”

“We have enjoyed consistent, high-quality service for our patients, our community and for our physicians and staff.”

"I would recommend Optum Case Advisor to any peer struggling with workload or the complexity of inpatient status decisions. Medical necessity gets muddy. Case Advisor is designed for medical necessity and gives us what we need to make the case with our payers."

“In the past, we worked whatever case was next. Now, we have a birds-eye view of the entire census, and the case stratification score lets us prioritize what to review.”

“Optum is a great partner that helps us look at the metrics and find solutions for patients enrolled in the In-Office Assessment Program. Together, we’re keeping high-risk patients as healthy as possible and minimizing rehospitalizations and unnecessary ED visits.”

“The automated chart notifications prompt us to do tests and interventions that might not have occurred to us. We’re able to recognize red flags and diagnose conditions early when they are easier and less expensive to treat.”