105 Optum Testimonials

“We’re interested in whether people that are in a high-resourced healthcare environment–people that are in the high end of the economic distribution–may have access to better, quicker healthcare. You can hypothesize that, at the high end of the income distribution, there’s generally more access to healthcare. And we can then investigate whether that changes the experience–what condition a person is in when they present with COVID, what hospital they present to– that would be a marker for a lot of differences in the community.”

“The automated chart notifications prompt us to do tests and interventions that might not have occurred to us. We’re able to recognize red flags and diagnose conditions early when they are easier and less expensive to treat.”

“Optum is a great partner that helps us look at the metrics and find solutions for patients enrolled in the In-Office Assessment Program. Together, we’re keeping high-risk patients as healthy as possible and minimizing rehospitalizations and unnecessary ED visits.”

“The adult side has been great, and the new fetal and peds is great. We have not had any issues with the new reports. It seems like it’s allowed us to be a little quicker getting our reports sent to the doctor.”

"Stratus Imaging PACS is easy to use and it has all the functionality we need for [radiology] measurements and image manipulation and more."

“We recognize there are more factors that go into a patient’s decision in terms of where they choose to get their health care. Improving our Medicaid eligibility and enrollment doesn’t just benefit our organization. It is a valuable service for our patients, too.”

“We have enjoyed consistent, high-quality service for our patients, our community and for our physicians and staff.”

"I would recommend Optum Case Advisor to any peer struggling with workload or the complexity of inpatient status decisions. Medical necessity gets muddy. Case Advisor is designed for medical necessity and gives us what we need to make the case with our payers."

“In the past, we worked whatever case was next. Now, we have a birds-eye view of the entire census, and the case stratification score lets us prioritize what to review.”