105 Optum Testimonials

"Enabling them to catch errors upfront can mean the difference between a quick fix and an exhaustive effort that zaps productivity."

"The staff is excited because of the data that comes back from payers. They have been eager to get better, more current information to help them do their jobs more efficiently Some were not comfortable with the change, but they react in a positive way when the training message is delivered the right way. It starts with the demo. You get positive feedback as you go through the implementation process, then again when you train users. RelayHealth trained our trainers, and then we started rolling it out to different areas. Written documentation is provided so users can go back to it later, and we also post documentation on a Sharepoint site.”

"By making evidence-based, objective criteria an integral part of the conversation we were able to reduce denials and lower our average daily census. We have improved the quality of care and the value that we deliver to our community."

"My military service gave me the ability to fight for our freedom, Change Healthcare allows me to fight to inspire a better healthcare system."

"Despite your previous rank, occupational specialty, or branch. Your key skills of leadership, working as a member of a team, communication, and adapting to change, will be used in every aspect in a position within Change Healthcare."

"I have always appreciated every opportunity presented to me. I have always felt welcomed, included, and my status as a veteran was always appreciated and celebrated. Every year I look forward to our very special Veterans Day celebration."

“I’ve been in the cath lab for more than 14 years. We used to print out all reports and documentation and put it in the paper chart, Now, our hemo report fully integrates with Epic, so you can pull up the finalized report—within milliseconds—on the floor and in primary care afterwards. You can see the size and kind of stent used and which medications have already been administered.”

“We need to understand who the therapies work for and in what setting. Clinical trial data is a key starting point but is just not big enough if we want to examine treatments in diverse subgroups and understand what works best for whom.”

“We’re interested in whether people that are in a high-resourced healthcare environment–people that are in the high end of the economic distribution–may have access to better, quicker healthcare. You can hypothesize that, at the high end of the income distribution, there’s generally more access to healthcare. And we can then investigate whether that changes the experience–what condition a person is in when they present with COVID, what hospital they present to– that would be a marker for a lot of differences in the community.”

“Structured reporting improves our report quality and accuracy Standardizing what we are documenting increases our billing and reimbursement accuracy, and that has been a great benefit to Baystate.”

“We wanted to attract new patients who weren’t aware of how this type of insurance could help them stay healthy and well. Our goal was to become part of the fabric of the community, helping everyone improve and maintain their health.”

"Companies in the digital health space are trending toward using more purpose-built APIs to manage specific parts of the patient access and billing workflows. We’re using Change Healthcare’s Eligibility API to verify new applicants across multiple payers and deliver speedy implementation for our customers."

"Change Healthcare has enabled PatientPal to provide our customers with the information they need in order to determine insurance eligibility and benefits in real time. Not only do they provide the best APIs in the industry, but they also provide an unparalleled level of support, and are always there to assist with any issue. Change Healthcare's data quality and reliability, along with their nationwide coverage, allows us to offer our customers exactly what they are looking for at a price that can't be beat."

"Clinical research is absolutely necessary and the only way we are going to get new technologies brought to market. It’s kind of the responsibility of all of us. physicians, patients, everybody."

“The younger workforce doesn’t want to take calls and work weekends. They want to work more predictable, daytime hours — the updated employee compensation and working conditions reflect these preferences.”