105 Optum Testimonials

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  • “I’ve been in the cath lab for more than 14 years. We used to print out all reports and documentation and put it in the paper chart, Now, our hemo report fully integrates with Epic, so you can pull up the finalized report—within milliseconds—on the floor and in primary care …

  • "It’s going to make our telemonitoring faster and easier, and will allow us to track data that supports our progress. The whole process will be simplified and automated.”

  • "We’ve all heard horror stories about practices that change billing vendors. So naturally, there was a lot of concern. But Change Healthcare has the process down to a science, and we couldn’t be happier with how it all turned out.”

  • “Anytime you fundamentally change your billing operations, there is trepidation. We were able to retain control of our destiny while enjoying financial improvements virtually across the board. The results far exceeded our expectations.”

  • “Working together with the Change Healthcare coding and compliance task force has enabled us to create a truly collaborative model. It will help us reduce and mitigate risk while ensuring the ongoing financial success of our practices.”

  • “The Change Healthcare staff is part of our family. We treat them like employees because they interact daily with team members in financial counseling, patient access, and case management.”

  • “Change Healthcare played a pivotal role [in the system change] by participating in workflow and build discussions as an extension of our team.”

  • “We're always looking to save the institution money, be more effeicient, bring our accounts recievable days down, and to use technology to make those things happen.”

  • "Registration’s due diligence identifies any error or potential issue with a bill so that we can fix it before it gets to the claims system, Our goal is to not have the billers look at the claim at all.”

  • “We have been extremely happy. Not only have the services been comprehensive and top-notch, but their people have been engaged and committed to our success from the start. They’ve exceeded our expectations in all respects, and we’re looking forward to a long and continuing relationship with them.”

  • “I feel I can turn to Change Healthcare with just about any problem and know that they’ll quickly come up with a solution. We feel fortunate to have them as partners. In fact, I wouldn’t want to be in this business without them.”

  • “They’ve been extremely responsive to just about everything we’ve asked of them. Combine that with the excellent job they do, both with billing and A/R management, and it’s definitely a partnership we’ve grown to depend on."

  • “Change Healthcare brought a vast amount of expertise to the table that helped in the planning and implementation process.”

  • “We are now able to process claims daily and obtain faster reimbursement, and claim denials are less than two percent. We can also provide our clients web-based access to all their data while still complying with HIPAA.”

  • “We wouldn’t have been as successful if we hadn’t transitioned the legacy A/R with Change Healthcare.”