"BGO is truly thankful to partner with Change Healthcare to assist with our workflow and ultimately help our patients receive the care they need."

“I’ve been in the cath lab for more than 14 years. We used to print out all reports and documentation and put it in the paper chart, Now, our hemo report fully integrates with Epic, so you can pull up the finalized report—within milliseconds—on the floor and in primary care …

“We wanted to use one strategic RCM partner to handle everything efficiently, so we could focus team member time on their important, high-touch functions.”

"By making evidence-based, objective criteria an integral part of the conversation we were able to reduce denials and lower our average daily census. We have improved the quality of care and the value that we deliver to our community."

“The purchase of that software was minimal compared with the $3.1 million we were losing.”

“Being able to carve up the work so there’s accountability and a better level of attention to high clinical priority cases gives us a powerful one-two punch.”

“I think the Change Healthcare team has been spectacular. We’ve changed our system from top to bottom, and they’ve been with us each step of the way.”

“Change Healthcare has done an excellent job for us. They’ve helped us increase our reimbursement during a time when many labs are seeing their revenues decline. Our client manager works aggressively and diligently to meet our needs. I truly can’t say enough about how beneficial this relationship has been for …

"Our molecular diagnostic test volume continues to climb each month, and we know the 75%-plus decrease in time spent managing MDx prior authorizations that we’ve already seen with the DEX Diagnostics Exchange is just the beginning.”

“Eighty percent of the providers that received VCCs continue to accept them, and of the 20% that opted out, 19% moved to EFT; only 1% refused to do anything electronically. So that’s a huge win in helping us drive paper suppression.”

“We can breathe a sigh of relief now that we are on the Change Healthcare platform.”

“The daily challenge to optimize flow for today’s situation keeps continuous downward pressure on our length of stay.”

“We’ve seen a cultural change across LGH. We are able to forecast consistently, which helps us make decisions more confidently."

“There’s a huge bonus to having the hemo and reporting system as a singleplatform offering. If you ever do reporting after the case or another provider wants to look at it, having everything in the same system is an extremely important piece of the puzzle for the care team.”

“The entire care team can immediately view the procedure notes and the providers’ preliminary reports within our Epic EMR. Our experience with Change Healthcare has been exceptional. They’ve partnered with us to create an excellent system.”