Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
"We switched from another platform that was clunky and difficult for board members and senior leadership to navigate. OnBoard is easy for them to use and easy to administer. In addition, switching to OnBoard resulted in almost a 50% cost savings. Finally, our CEO sits on two boards that utilize OnBoard and he doesn't have to use multiple user names."
"Onboard makes it easy for our board to access packets and other documentation within the security of an iPad application. Navigation is intuitive and the functionality meets the need of our business."
"What I like most about it is that I can compile all of my board meeting information in one place and not be harassing board members with multiple emails in preparation for the monthly meeting. Sometimes the board packets are over 100 pages long. I can't imagine life before OnBoard when we would print those pages out for board members."
"OnBoard is easy to access and familiarize yourself with the software. I had a one time brief review of the software and was able to create our monthly reports the following month. OnBoard customer manager is very helpful and willing to constantly teach more about the software as I continue to learn and acquire."
"The ability to make changes to our board package "on the fly" is a very big advantage. This keeps us from having to make changes and providing directors updated packages right before the meetings. Also, not having to deliver the package pre-meeting is a big help. The security functions seem to be very appropriate to secure our information."
"I love that the software is so easy to use and very user friendly."
"I like the download feature for uploaded documents and the ability to add notes and highlight them. It is very handy to be able to do that right in the document."
"Very user friendly. Did not take me long at all to understand how put a board book together."
"The software is user friendly/intuitive; easy to maintain from an admin perspective; and more importantly easy for board members/employees to access from remote locations and devices. Does a terrific job on consolidating multiple documents into one meeting "book" with the flexibility to access individual documents and easily move throughout your meeting agenda. One of the other things we find most pleasing is that the ENTIRE Passageway team members (form CEO, sales, account manager, support) are fantastic to work with; always willing to listen and make enhancements and promptly address any questions we may have."
"The ease of use, especially when making changes to meeting agendas and materials!"
"Eliminates the need for physical content. Keeps content more secure. Helps to maintain the focus of the board."
"Our Board was "on board" with the portal immediately - the interface is extremely easy to use and very intuitive. Having our directors use the portal was the most crucial criterion for adoption. There is no perceived value for an app extensively used by our organization's administration but not by our Directors. Customer service and support have been outstanding. The two-factor authentication won us over - it's easy to use and addresses our security concerns."