Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
"East of use, upfront training and ongoing support plus affordability. Makes preparing for our board meetings significantly more efficient. Fantastic final product."
"Ability to create groups according to the committees on our Board of Trustees. Ability to message them as a reminder of meeting/events. The book building feature with the "drag and drop" for files, as opposed to having to download from an "attachment" feature."
"We really like the ability for our board members to easily access and view board reports for any type of device. All of them are different from iPhones, Android phones, iPads, you name it."
"It is very easy to use. Needed very little training. If you follow along with the User Guides provided you should be able to use the software immediately. Our Board had a brief 15 minute overview and has not asked for any other training."
"The software is very user-friendly. As the admin, I have been able to navigate and add material with very little training."
"Simple to use and was very intuitive and was an improvement to our other software for board management."
"The ease of use to get info to our directors as well as it is user friendly for the board."
"I love that the software is, for the most part, intuitive. The board members have not had a difficult time using the software. I have had to do relatively little training. I am sure they are not using the full capability of the software but will at some point. It was an easy rollout and I have not met with much resistance to using the new platform."
"Ease of building the agenda and supporting documents. What used to take me hours is now handled in seconds by OnBoard."
"Easy to use, teachable to other participants, and as admin very east to set up and make information available to others."
"The software is user friendly; Once you have accessed and used the system you have no problem using it again."
"OnBoard not only got our board green, but has increased productivity, collaboration and communication between our board of directors all year round."