Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
"The ease of it. We have folks that haven't been using computers for long and they are able to manage through this with no problem."
"It was very easy to navigate the pages. We had several members who were reluctant to try the product, but the ease of use made the transition easier for people to adapt."
"Ease of site navigation The help system is well documented and very instructional Customize how our information is displayed and accessed on the Dashboard Resources can be electronically stored and kept in an organized manner."
"The interface is easy, intuitive, and professional. It is great that it looks and works the same, regardless of the device you use."
"The product is extremely easy to use. Setting up a new meeting is very straightforward and simple. Adding relevant files to each agenda item is a simple as dragging and dropping. Board members love the simplicity of accessing each meeting, as well as the security features of the portal."
"OnBoard allows us to have all of our board information in one location. No more e-mailing information and then directors looking for past e-mails to find that information. With a place for both board books and reference materials we can make it easy for directors to find what they are looking for. It's easy to use from both the administrator and the user perspective."
"User Friendly, outstanding customer service."
"This has allowed our Board members to be much more engaged then in the past."
"I love that I can house all documents in one location and that it's easily accessible for all users. I also like that I can make announcements to my Board members and share information all at one time. My users really like that they can access materials from a remote location on their devices and are always prepared for board and committee meetings in advance."
"Ease of use! We use this software for meeting material management across multiple hospital boards of varying demographics. Regardless of the audience, it's been impeccably seamless to introduce this platform."
"Intuitive, easy to use, great functionality."
"The ease of using the software. Uploading documents to an agenda is a breeze."