Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
"User friendly and I love the OnBoard Messenger feature!"
"OnBoard software allows the Eureka College Board of Trustees to remain engaged with the College between meetings. They have ready access to all meeting materials from current and past meetings. The board members also have access to key resource materials from the Association of Governing Boards, which was very limited in the past, as well as important information related to college operations. I also like the fact that OnBoard is constantly and consistently updating their product to make it even more user friendly. I have heard nothing but positive comments from our board members."
"As an administrator, I didn't have to do extensive training on the product. It was almost self-explanatory. I trained my staff."
"The support and training is great and the company keeps up with you to make sure you are getting the most out of the product."
"Inexpensive for the level of functionality Easy to set up, easy to use Allows me to quickly organize my Board meetings and get information out to them timely Meetings flow smoother."
"I like that it makes communicating and sending material to be board members easy."
"Product is very easy to setup and maintain. Regular updates and additions to our data is uploaded quickly and easily."
"I manage the governance of 10 boards and committees within our organization. OnBoard has allowed consistency across all of our entities. The implementation was easy and users of all demographics have been able to transition easily. It is great to be able to update board packets and agendas in real time!"
"This product is so user friendly for both admin and users. Its clear, concise and does everything we need plus more which has helped develop the way in which we work. Our users are much more engaged with this product and it makes the process of running meetings much smoother."
"I like the ease and functionality of this product. Once learned, the product seems intuitive to user needs and easily navigated to create necessary materials, access the materials, and be able to utilize tools to enhance user experience."
"Ease of to set-up Ease of use on the side of our board members/users Mobility."
"Ease of use for me as an administrator as well as for some less technical users."