Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
"All the documentation is in a central location with the ability to share with Board and Committee members. User friendly."
"Very simple to use, all users found it easy to pick up, great way to share information, calendars of meetings & events."
"I love the user friendly design and navigation. The dashboard makes it very easy to keep track of upcoming and past meetings."
"OnBoard is more intuitive than other Board software we have used. It has been easy to implement and Board members have caught on pretty well."
"This software is so simple to use. My representative set an appointment to give me a training session, but I had already figured out 75% of what she showed me just by playing around in the program!"
"All information is available in the program. No need to retrieve files from other locations. Once everything is uploaded, it remains there. This is a very powerful tool."
"OnBoard is a visually appealing platform, that is user-friendly and easy to use."
"This software was a great replacement for the previous solution we were using. It allowed us to get the board members access to the information they need in a timely fashion. Access is easy to setup and manage. The ability to create pin numbers to reduce the need to sign in with long passwords is a great benefit."
"The software is very easy to install and use."
"It is easy to use for the basics. I have board members who are not tech savvy and they have been able to use it."
"I like the ease of creating meetings and then making changes and edits to those meetings. Having changes updated immediately and for those changes to be readily available is very important to us as we go through our book building process. Before using OnBoard, something as minor as a meeting location change would require emails to committee members, etc. Now, we just have to update the meeting in OnBoard and the information is accurate and up-to-date."
"The software is very user friendly and very easy to use, even for older users. And the support is excellent."