538 NICE Systems Testimonials

“CXone gives us the flexibility we need to expand beyond government clients and land clients in the commercial sector.”

“We wanted to get up and running at a steady state, but we also needed to know what made the most sense for our business. It took time, but it was worth it. We were able to provide real examples to senior leadership and say, ‘In this scenario, we will save $5,000 per week.’ That’s pretty powerful.”

“The ECHO survey system from NICE inContact has transformed the way we look at customer satisfaction, It provides us reliable measurements, facts and figures that let us communicate to Commerce Bank executives and agents about how our customers feel about them.”

“InterviewIQ enables us to choose from a larger pool of qualified applicants and fill open positions more quickly. It has been a valuable addition to our hiring process.”

"The performance of the radio network is the single most important thing to us. It has to be perfect all the time because lives depend on it That’s why we picked NICE, because we knew we could rely on NICE’s experience and technology in helping us ensure the safety of our citizens."

“The integration between CXone and Google Analytics makes it possible for our client to optimize its marketing budget. Because sales can be precisely attributed to the appropriate channels, the company doesn’t need to guess which campaigns are performing best.”

"It has been a really effective, easy training tool for me."

“With CXone, our client’s future growth can always be supported without incurring additional infrastructure costs.”

"NICE Systems is an integral part of our technology improvement plan."

"Having Mirra IV has really been a wonderful experience for us."

"We had a very bad accident on our roads last year. By having full recording of everything that went on in that instant, we were able to provide evidence to the coroner’s court that indicated exactly what actions were taken by the police and the ambulance service during that incident."

"NICE Situator was not only one of the best products out there after the testing, but it was also something that gave us a return on investment because we already own most of the infrastructure. It’s a platform that is customizable, not just for security. We can use it for point-of-sale, concessions vendors, for tracking vehicles, for license plate recognition. The runway incursion detection allows us to detect anything that is not supposed to be on a taxiway or runway."

"This integration provides us with important operational cost savings. At the same time, the solution’s advanced workflows and rules enable us to reduce the number of false alarms for greater efficiency and effectiveness."

“We needed a platform that could grow with us, and CXone gives us that.”

"Research that used to take eight hours can now be done in two or three, a time savings of 75 percent."