“We just launched a new Agentic AI capability. Let’s be honest… chatbots are terrible in any industry. Especially for something complicated like an airline, they’re hard to do right. Generative AI is going to fix that. We just launched a solution recently which has promise to really up the game …

"We're automating resolutions to the mundane tasks that led to a significant volume of calls to our social care team and call centers. We've seen an immediate, measurable impact across the key measures that are critical to our business, including an over 500% increase in engagement and deflecting over 50% …