58 NetCracker Testimonials

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  • “By leveraging the power of TELUS’ advanced fiber network, we are able to deliver access to faster and more reliable business services, including innovative NaaS solutions, to more business customers than ever before. Collaborating with NEC/Netcracker has contributed to our ability to deliver SD-WAN and other next-generation services to meet our customers’ increasingly complex demands.”

  • “A centralized view into our products and the use of a single platform to manage their lifecycles will help us improve internal operations and collaboration, and introduce new opportunities to maximize customer experience by giving our end users what they want, when and how they want it. We are excited to use Netcracker’s comprehensive Product Management solution as a means to achieve these mission-critical objectives. Also, this change is part of a bigger IT transformation program we are currently doing.”

  • “Having the ability to prioritize customer experience management and new revenue-generating initiatives, rather than spending a lot of time on back-end maintenance and management, will allow us to rapidly adapt to market changes and evolving customer demands, Netcracker’s Managed Services are foundational to our growth and will help us focus on what really matters: our customers.”

  • “By enabling a faster time-to-market for next-generation offerings and services and allowing us to configure new pricing models on the fly, Netcracker’s Revenue Management solution will help us compete aggressively in Sri Lanka’s growing communications market. I believe this deployment will enable us to improve the bottom line and develop a stronger customer-centric approach, which will introduce a number of strategic business opportunities in the long run."

  • “Throughout our partnership, Netcracker has validated its dedication and ability to continuously support our mission-critical billing operations. We extended our partnership with Netcracker and its next-generation Revenue Management solution to meet the digitalization transformation requirements from our market.”

  • “Using virtualization to drive more sophisticated functionality to our business customers will play a major role in enabling their evolution into digital enterprises, allowing them to open new revenue streams by offering more diverse services. We selected NEC/Netcracker's NaaS solution for our large-scale virtualization program because of its ability to support both residential and enterprise transformation.”

  • “Netcracker’s comprehensive TOMS suite, unparalleled delivery capabilities and market leadership made selecting it for this large-scale business transformation a convincing choice. The flexible and automated Netcracker solutions will allow us to revamp a number of business processes and optimize the customer experience, giving us the competitive and functional capabilities we need to support our business activities in the future.”

  • "I'm delighted that we have developed and deployed NFV with NEC and other leading vendors in the NFV domain. To maximize benefit of NFV, DOCOMO expects to virtualize many other key components of its mobile network, aiming to eventually establish a fully virtualized network. I'm convinced that our multi-vendor NFV is the first step toward our goal."

  • “The OSS solution from Netcracker provided a flexible, scalable solution that was not only able to replace Consolidated Communications’ legacy systems, but is also capable of managing and supporting the latest existing and emerging technologies. We are confident our deployment of Netcracker’s OSS solution enables us to continue to build upon system efficiency and automation with a platform that scales and evolves as we continue to expand our footprint and services. We are excited about the future of our back-office and the enhanced support we will be able to offer to our customers.”

  • “Our decision to select Netcracker was based on their industry-leading technology. Netcracker’s solution is built on a unified platform that will simplify our systems architecture and provide our business operations with the flexibility needed to compete in the commercial market today. We are leveraging the Cable Information Architecture (CIA) that we developed with CableLabs and other MSOs to optimize our ability to enable the business.”

  • “It’s important we evolve to meet our customer’s demands, and this new solution is another example of how we will further improve our service. This solution will enable Cox Business to achieve greater efficiencies as we remain on track to reach $2 billion in revenue by 2016.”

  • “The rising complexity of the WAN Network is a significant drain on our time-to-market KPIs, That is the primary reason to invest in Proofs of Concept, to address this important challenge.”

  • “Netcracker’s pre-integrated BSS suite will enable our organization to improve customer experience and reduce time-to-market. Netcracker’s implementation methodology will also help us standardize our systems and processes across multiple operators.”

  • "Our customers expect digital, always-on services and we need to transform how we do business in order to meet and exceed our customers' expectations and continue our profitable growth in the business services market. Strategic partners like Netcracker help us deliver more for our customers by giving us real business results today and keeping us on the long-term path to becoming a fully-automated digital service provider."

  • “Netcracker’s proven ability to provide, deliver and support a forward-looking converged billing solution to serve our entire customer base made it the clear choice as our key partner for this substantial billing transformation.”