58 NetCracker Testimonials

“Netcracker is a proven partner with revenue management solutions that provide a strong foundation for growth and profitability for our pay-TV, voice and high-speed data services, This multi-year extension reflects Netcracker’s ongoing commitment to our longstanding partnership.”

"Our longstanding relationship with Netcracker is built on trust and its proven ability to deliver and support complex business programs, which drove us to select it for this important initiative. Netcracker has demonstrated and validated its managed services capabilities around the world and we are happy to extend our partnership in order to meet our objectives."

“The entire Lightpath organization is focused on providing the best experience we can for our customers and streamlining our operational processes helps us continue to deliver on that promise.”

“Our past success with Netcracker Technology made selecting them a natural choice for this project, We look forward to leveraging Netcracker’s expertise, delivery capabilities and proven solution assets.”

"As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."

“The OSS solution from Netcracker provided a flexible, scalable solution that was not only able to replace Consolidated Communications’ legacy systems, but is also capable of managing and supporting the latest existing and emerging technologies. We are confident our deployment of Netcracker’s OSS solution enables us to continue to build upon system efficiency and automation with a platform that scales and evolves as we continue to expand our footprint and services. We are excited about the future of our back-office and the enhanced support we will be able to offer to our customers.”

“Netcracker is a clear choice for us as we improve post-paid billing and customer care functionality to meet our rapidly expanding footprint of customers. They have vast experience in both complex billing and customer care, and are a trusted name in the industry.”

“Netcracker’s consolidated OSS solution will provide us with a number of critical advantages, including a reduction in the cost and effort needed to maintain numerous platforms and the ability to augment customer experience by acquiring better insight into customer- and network-facing operations. We are excited to expand our relationship with NEC and Netcracker and to deliver these benefits to our customers.”

“Our partnership with Netcracker gives us an opportunity to further improve our customer-facing systems and processes with even greater efficiency, allowing us to enhance our promise in delivering exceptional customer experience.”

“Netcracker was a clear choice for our business because of its demonstrated track record of successful BSS transformations and its next-generation revenue management quality, flexibility and deep functional capabilities."