58 NetCracker Testimonials

"As we accelerate the transformation of our network and services to fully leverage cloud and virtualization, Orchestration and Automation plays a critical role in how we build and operate both the infrastructure and our business. We selected NEC/Netcracker due to its deep understanding of both physical and virtual domains and its unique capabilities for hybrid operations across physical and cloud environments."

“Our expansion with Netcracker was driven by the success we’ve already experienced with its fully hosted order-to-cash solution as well as the opportunity to fundamentally transform our customers’ experience through an innovative self-service portal, We are excited to empower our customers with more capabilities and deliver the experience they expect from a leading U.S. cable operator.”

"As our customers' expectations change, we must continue to evolve, working with proven partners and leveraging platforms that are stable, meet the requirements of our business and enable us to deliver the best customer experience. Our longstanding use of its Revenue Management solution validates our relationship with Netcracker. Extending the use of the platform was the logical choice in order to meet our near- and long-term business objectives."

“Netcracker not only provides the functionality we need to innovate and differentiate our offerings, but has also proven its ability to deliver new capabilities rapidly and work closely with our IT organization to achieve our time-to-market goals. Our proven partnership with Netcracker enables a strong foundation to continue growing our business in new consumer sub-segments as well as into larger-scale enterprise customers.”

“Netcracker has been our proven partner for managed services. We have further expanded the relationship to include its hosted CRM solution, giving us a comprehensive BSS capability fully integrated with Netcracker’s Revenue Management. This expanded managed services relationship will enable us to streamline mission-critical processes and reduce overhead, while delivering more functionality to improve customer experience and loyalty.”

“Having the ability to prioritize customer experience management and new revenue-generating initiatives, rather than spending a lot of time on back-end maintenance and management, will allow us to rapidly adapt to market changes and evolving customer demands, Netcracker’s Managed Services are foundational to our growth and will help us focus on what really matters: our customers.”

“Netcracker’s consolidated OSS solution will provide us with a number of critical advantages, including a reduction in the cost and effort needed to maintain numerous platforms and the ability to augment customer experience by acquiring better insight into customer- and network-facing operations. We are excited to expand our relationship with NEC and Netcracker and to deliver these benefits to our customers.”

"We are moving aggressively to put in place the foundational infrastructure and platforms required to continue upgrading our digital capabilities. As such, we needed a partner like Netcracker, whose sophisticated BSS/OSS are enabling us to improve business and operational agility. The reason we chose Netcracker was because we were looking for a strategic partner that could deliver all of the key components—innovative cloud-based applications, comprehensive virtualization capabilities and a proven delivery track record—that would enable a diverse telecommunications and IT services company like Gtd to transform and achieve our strategic business objectives."

“Netcracker’s successful delivery of its cutting-edge […] solution has validated our decision to continue our relationship. Netcracker’s comprehensive managed services capabilities have reaffirmed our confidence in them to host, manage and run its platform, allowing us to streamline our order-to-cash process and strengthen our customer and billing management operations.”

"As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."