“The OSS solution from Netcracker provided a flexible, scalable solution that was not only able to replace Consolidated Communications’ legacy systems, but is also capable of managing and supporting the latest existing and emerging technologies. We are confident our deployment of Netcracker’s OSS solution enables us to continue to build upon system efficiency and automation with a platform that scales and evolves as we continue to expand our footprint and services. We are excited about the future of our back-office and the enhanced support we will be able to offer to our customers.”
“Netcracker is a clear choice for us as we improve post-paid billing and customer care functionality to meet our rapidly expanding footprint of customers. They have vast experience in both complex billing and customer care, and are a trusted name in the industry.”
"We are committed to being the country's leading digital service provider, offering our customers and partners the innovative capabilities they require in a world that demands constant connectivity. Netcracker, as a proven and leading provider of next-generation revenue management capabilities, is the logical partner for driving our continuous digital transformation."
“Netcracker was a clear choice for our business because of its demonstrated track record of successful BSS transformations and its next-generation revenue management quality, flexibility and deep functional capabilities."
"The ability to acquire new customers and maximize customer experience is directly related to the use of innovative technologies and the deployment of best practices. Netcracker's market expertise and proven solution capabilities will ensure that we have the capabilities needed to keep our customers happy."
“It was the strategic partnership, as well as their comprehensive Billing and Revenue Management solution capabilities, that encouraged us to extend our relationship with Netcracker. We look forward to enhancing our customer-centric operations through the use of Netcracker’s product and service offerings.”
“The comprehensive Netcracker OSS solution that we already had in place enabled us to accelerate network planning projects, improve resource utilization and experience a number of other critical business and operational benefits. This made selecting NEC and Netcracker to expand our OSS capabilities by adding more platforms the clear choice.”
“Throughout our partnership, Netcracker has validated its dedication and ability to continuously support our mission-critical billing operations. We extended our partnership with Netcracker and its next-generation Revenue Management solution to meet the digitalization transformation requirements from our market.”
"Our need to improve IT process efficiency and accelerate service delivery methods to optimize customer experience led us to select Netcracker, which has proven itself to enable large-scale digital transformations successfully. With the combination of innovative solutions, robust roadmap, managed services and expertise in handling complex business transformations, we are confident that our partnership with Netcracker will deliver the right outcomes which will enhance our customer experience leadership position."
“The entire Lightpath organization is focused on providing the best experience we can for our customers and streamlining our operational processes helps us continue to deliver on that promise.”
"We are very pleased to have recently hosted a successful Plugfest compatibility testing event, utilizing the world’s first commercially available vEPC solution from NEC and Netcracker. We will remain focused on undertaking R&D activities in cooperation with NEC, primarily with respect to Software Defined Networking (SDN), Network Functions Virtualization (NFV) and the Internet of Things (IoT), aiming to develop new business opportunities and increase the competitiveness of the telecommunications equipment industry in Taiwan."
“Netcracker’s comprehensive TOMS suite, unparalleled delivery capabilities and market leadership made selecting it for this large-scale business transformation a convincing choice. The flexible and automated Netcracker solutions will allow us to revamp a number of business processes and optimize the customer experience, giving us the competitive and functional capabilities we need to support our business activities in the future.”
"Consistency across all lines of business and minimizing the number of systems required enables us to offer new digital services faster and provide innovative bundles that our customers expect. Netcracker's proven ability to deliver a comprehensive revenue management solution allows us to consolidate on a single billing platform and offer a better customer experience."
“By leveraging the power of TELUS’ advanced fiber network, we are able to deliver access to faster and more reliable business services, including innovative NaaS solutions, to more business customers than ever before. Collaborating with NEC/Netcracker has contributed to our ability to deliver SD-WAN and other next-generation services to meet our customers’ increasingly complex demands.”
“Our past success with Netcracker Technology made selecting them a natural choice for this project, We look forward to leveraging Netcracker’s expertise, delivery capabilities and proven solution assets.”
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