58 NetCracker Testimonials

“By leveraging the power of TELUS’ advanced fiber network, we are able to deliver access to faster and more reliable business services, including innovative NaaS solutions, to more business customers than ever before. Collaborating with NEC/Netcracker has contributed to our ability to deliver SD-WAN and other next-generation services to meet our customers’ increasingly complex demands.”

“As we launch more innovative and comprehensive offerings, we need a revenue management platform that can scale with our new market strategies without compromising the quality and responsiveness expected by our customers. We are excited to use Netcracker’s Revenue Management offering, which will help us roll out new products swiftly and efficiently while simultaneously supporting our other offerings.”

"Our longstanding relationship with Netcracker is built on trust and its proven ability to deliver and support complex business programs, which drove us to select it for this important initiative. Netcracker has demonstrated and validated its managed services capabilities around the world and we are happy to extend our partnership in order to meet our objectives."

“Netcracker is a proven partner with revenue management solutions that provide a strong foundation for growth and profitability for our pay-TV, voice and high-speed data services, This multi-year extension reflects Netcracker’s ongoing commitment to our longstanding partnership.”

"With our comprehensive, converged infrastructure and cutting-edge network, our customers expect the most digitalized offerings and an outstanding customer experience delivered consistently and in a personalized manner. This is the focus of this program. We have chosen Netcracker as a strategic partner due to its innovative offerings and its outstanding track record in delivering large-scale digital transformation programs on time and on budget."

"As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."

“Netcracker’s solutions will help Singtel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time."

"As our customers' expectations change, we must continue to evolve, working with proven partners and leveraging platforms that are stable, meet the requirements of our business and enable us to deliver the best customer experience. Our longstanding use of its Revenue Management solution validates our relationship with Netcracker. Extending the use of the platform was the logical choice in order to meet our near- and long-term business objectives."

"As we accelerate the transformation of our network and services to fully leverage cloud and virtualization, Orchestration and Automation plays a critical role in how we build and operate both the infrastructure and our business. We selected NEC/Netcracker due to its deep understanding of both physical and virtual domains and its unique capabilities for hybrid operations across physical and cloud environments."

"We are committed to being the country's leading digital service provider, offering our customers and partners the innovative capabilities they require in a world that demands constant connectivity. Netcracker, as a proven and leading provider of next-generation revenue management capabilities, is the logical partner for driving our continuous digital transformation."

“Netcracker has been our proven partner for managed services. We have further expanded the relationship to include its hosted CRM solution, giving us a comprehensive BSS capability fully integrated with Netcracker’s Revenue Management. This expanded managed services relationship will enable us to streamline mission-critical processes and reduce overhead, while delivering more functionality to improve customer experience and loyalty.”

“Having the ability to prioritize customer experience management and new revenue-generating initiatives, rather than spending a lot of time on back-end maintenance and management, will allow us to rapidly adapt to market changes and evolving customer demands, Netcracker’s Managed Services are foundational to our growth and will help us focus on what really matters: our customers.”

“The rising complexity of the WAN Network is a significant drain on our time-to-market KPIs, That is the primary reason to invest in Proofs of Concept, to address this important challenge.”

“Netcracker’s pre-integrated BSS suite will enable our organization to improve customer experience and reduce time-to-market. Netcracker’s implementation methodology will also help us standardize our systems and processes across multiple operators.”

"Our customers expect digital, always-on services and we need to transform how we do business in order to meet and exceed our customers' expectations and continue our profitable growth in the business services market. Strategic partners like Netcracker help us deliver more for our customers by giving us real business results today and keeping us on the long-term path to becoming a fully-automated digital service provider."