58 NetCracker Testimonials

“By leveraging the power of TELUS’ advanced fiber network, we are able to deliver access to faster and more reliable business services, including innovative NaaS solutions, to more business customers than ever before. Collaborating with NEC/Netcracker has contributed to our ability to deliver SD-WAN and other next-generation services to meet our customers’ increasingly complex demands.”

“A centralized view into our products and the use of a single platform to manage their lifecycles will help us improve internal operations and collaboration, and introduce new opportunities to maximize customer experience by giving our end users what they want, when and how they want it. We are excited to use Netcracker’s comprehensive Product Management solution as a means to achieve these mission-critical objectives. Also, this change is part of a bigger IT transformation program we are currently doing.”

“Having the ability to prioritize customer experience management and new revenue-generating initiatives, rather than spending a lot of time on back-end maintenance and management, will allow us to rapidly adapt to market changes and evolving customer demands, Netcracker’s Managed Services are foundational to our growth and will help us focus on what really matters: our customers.”

“Our partnership with Netcracker gives us an opportunity to further improve our customer-facing systems and processes with even greater efficiency, allowing us to enhance our promise in delivering exceptional customer experience.”

“Netcracker’s comprehensive TOMS suite, unparalleled delivery capabilities and market leadership made selecting it for this large-scale business transformation a convincing choice. The flexible and automated Netcracker solutions will allow us to revamp a number of business processes and optimize the customer experience, giving us the competitive and functional capabilities we need to support our business activities in the future.”

“Netcracker’s proven ability to provide, deliver and support a forward-looking converged billing solution to serve our entire customer base made it the clear choice as our key partner for this substantial billing transformation.”

"Our investment in a new, next-generation cloud platform gives our customers added flexibility when procuring software and IT infrastructure services. Whether they're looking for a public or on-premises private cloud solution, on-demand services or expert support to realize their complex IT projects, Bechtle is their reliable partner when it comes to modern IT architectures and hybrid clouds."

“As we launch more innovative and comprehensive offerings, we need a revenue management platform that can scale with our new market strategies without compromising the quality and responsiveness expected by our customers. We are excited to use Netcracker’s Revenue Management offering, which will help us roll out new products swiftly and efficiently while simultaneously supporting our other offerings.”

“Netcracker was a clear choice for our business because of its demonstrated track record of successful BSS transformations and its next-generation revenue management quality, flexibility and deep functional capabilities."

“Netcracker’s solutions will help Singtel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time."

"Together with equipment vendors Huawei, NEC/Netcracker and Nokia, Rostelecom proves transport SDN's ability to reduce costs and improve network automation. By using NEC/Netcracker's multidomain transport SDN controller, which managed multiple underlying domain controllers, Rostelecom was able to eliminate vendor lock-in and lay the foundation for a true multivendor infrastructure."

“Throughout our partnership, Netcracker has validated its dedication and ability to continuously support our mission-critical billing operations. We extended our partnership with Netcracker and its next-generation Revenue Management solution to meet the digitalization transformation requirements from our market.”

"Our longstanding relationship with Netcracker is built on trust and its proven ability to deliver and support complex business programs, which drove us to select it for this important initiative. Netcracker has demonstrated and validated its managed services capabilities around the world and we are happy to extend our partnership in order to meet our objectives."

"Consistency across all lines of business and minimizing the number of systems required enables us to offer new digital services faster and provide innovative bundles that our customers expect. Netcracker's proven ability to deliver a comprehensive revenue management solution allows us to consolidate on a single billing platform and offer a better customer experience."

“Cricket consistently delivers value to its customers by actively seeking out cutting edge technology in both network and IT domains, and working with our strategic partners, to rapidly prototype it and effectively operationalize it. This joint trial is a result of a successful business relationship between Netcracker and Cricket. It reflects our commitment to bring the latest to benefit our customers while positively impacting business operations.”