58 NetCracker Testimonials

“The comprehensive Netcracker OSS solution that we already had in place enabled us to accelerate network planning projects, improve resource utilization and experience a number of other critical business and operational benefits. This made selecting NEC and Netcracker to expand our OSS capabilities by adding more platforms the clear choice.”

"Our customers expect digital, always-on services and we need to transform how we do business in order to meet and exceed our customers' expectations and continue our profitable growth in the business services market. Strategic partners like Netcracker help us deliver more for our customers by giving us real business results today and keeping us on the long-term path to becoming a fully-automated digital service provider."

“Netcracker’s successful delivery of its cutting-edge […] solution has validated our decision to continue our relationship. Netcracker’s comprehensive managed services capabilities have reaffirmed our confidence in them to host, manage and run its platform, allowing us to streamline our order-to-cash process and strengthen our customer and billing management operations.”

“Netcracker’s comprehensive TOMS suite, unparalleled delivery capabilities and market leadership made selecting it for this large-scale business transformation a convincing choice. The flexible and automated Netcracker solutions will allow us to revamp a number of business processes and optimize the customer experience, giving us the competitive and functional capabilities we need to support our business activities in the future.”

“The rising complexity of the WAN Network is a significant drain on our time-to-market KPIs, That is the primary reason to invest in Proofs of Concept, to address this important challenge.”

“Netcracker’s pre-integrated BSS suite will enable our organization to improve customer experience and reduce time-to-market. Netcracker’s implementation methodology will also help us standardize our systems and processes across multiple operators.”

"Our longstanding relationship with Netcracker is built on trust and its proven ability to deliver and support complex business programs, which drove us to select it for this important initiative. Netcracker has demonstrated and validated its managed services capabilities around the world and we are happy to extend our partnership in order to meet our objectives."

“Netcracker not only provides the functionality we need to innovate and differentiate our offerings, but has also proven its ability to deliver new capabilities rapidly and work closely with our IT organization to achieve our time-to-market goals. Our proven partnership with Netcracker enables a strong foundation to continue growing our business in new consumer sub-segments as well as into larger-scale enterprise customers.”

“Netcracker’s consolidated OSS solution will provide us with a number of critical advantages, including a reduction in the cost and effort needed to maintain numerous platforms and the ability to augment customer experience by acquiring better insight into customer- and network-facing operations. We are excited to expand our relationship with NEC and Netcracker and to deliver these benefits to our customers.”

“Our decision to select Netcracker was based on their industry-leading technology. Netcracker’s solution is built on a unified platform that will simplify our systems architecture and provide our business operations with the flexibility needed to compete in the commercial market today. We are leveraging the Cable Information Architecture (CIA) that we developed with CableLabs and other MSOs to optimize our ability to enable the business.”

“It’s important we evolve to meet our customer’s demands, and this new solution is another example of how we will further improve our service. This solution will enable Cox Business to achieve greater efficiencies as we remain on track to reach $2 billion in revenue by 2016.”

“It was the strategic partnership, as well as their comprehensive Billing and Revenue Management solution capabilities, that encouraged us to extend our relationship with Netcracker. We look forward to enhancing our customer-centric operations through the use of Netcracker’s product and service offerings.”

“Our long and trusted relationship with Netcracker, combined with its successful track record for the on-time and on-budget delivery of complex projects, made selecting it for this upgrade a logical choice. The great variety of capabilities provided by Netcracker’s convergent Revenue Management solution will give us the speed and insight needed to deliver value to our customers.”

“Our expansion with Netcracker was driven by the success we’ve already experienced with its fully hosted order-to-cash solution as well as the opportunity to fundamentally transform our customers’ experience through an innovative self-service portal, We are excited to empower our customers with more capabilities and deliver the experience they expect from a leading U.S. cable operator.”

“Our partnership with Netcracker gives us an opportunity to further improve our customer-facing systems and processes with even greater efficiency, allowing us to enhance our promise in delivering exceptional customer experience.”