58 NetCracker Testimonials

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  • "I'm delighted that we have developed and deployed NFV with NEC and other leading vendors in the NFV domain. To maximize benefit of NFV, DOCOMO expects to virtualize many other key components of its mobile network, aiming to eventually establish a fully virtualized network. I'm convinced that our multi-vendor NFV …

  • “The entire Lightpath organization is focused on providing the best experience we can for our customers and streamlining our operational processes helps us continue to deliver on that promise.”

  • “Our partnership with Netcracker gives us an opportunity to further improve our customer-facing systems and processes with even greater efficiency, allowing us to enhance our promise in delivering exceptional customer experience.”

  • “Netcracker’s solutions will help Singtel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time."

  • “Netcracker’s comprehensive TOMS suite, unparalleled delivery capabilities and market leadership made selecting it for this large-scale business transformation a convincing choice. The flexible and automated Netcracker solutions will allow us to revamp a number of business processes and optimize the customer experience, giving us the competitive and functional capabilities we …

  • “Taking on these massive and innovative programs with tight timelines is a major undertaking, which encouraged us to only leverage solutions that we knew could support us quickly and seamlessly. Netcracker’s solution will play a mission-critical role in helping us launch our partner-centric, IoT-driven business model and Charge-to-Mobile initiative.”

  • “It was the strategic partnership, as well as their comprehensive Billing and Revenue Management solution capabilities, that encouraged us to extend our relationship with Netcracker. We look forward to enhancing our customer-centric operations through the use of Netcracker’s product and service offerings.”

  • "Over the past years, Netcracker demonstrated commitment and continuous support of our mission-critical billing operations, ensuring high performance, quality and timely billing execution as our trusted partner."

  • “The combined expertise of NEC and Netcracker gives us great confidence knowing that the opportunities presented from this sophisticated vCPE trial will translate into real deployment in the future. We look forward to experiencing the full operational and business benefits associated with following NEC’s and Netcracker’s vision for their virtualized …

  • “Netcracker has been our proven partner for managed services. We have further expanded the relationship to include its hosted CRM solution, giving us a comprehensive BSS capability fully integrated with Netcracker’s Revenue Management. This expanded managed services relationship will enable us to streamline mission-critical processes and reduce overhead, while delivering …

  • “Having the ability to prioritize customer experience management and new revenue-generating initiatives, rather than spending a lot of time on back-end maintenance and management, will allow us to rapidly adapt to market changes and evolving customer demands, Netcracker’s Managed Services are foundational to our growth and will help us focus …

  • “Netcracker’s proven ability to provide, deliver and support a forward-looking converged billing solution to serve our entire customer base made it the clear choice as our key partner for this substantial billing transformation.”

  • “In order to provide high-quality customer service and enable faster time-to-market, we needed a strategic IT platform for the management of the network and systems. The implementation of one central inventory with discovery and reconciliation capabilities for all network layers will be an important step in planning and installation. By …

  • “The rising complexity of the WAN Network is a significant drain on our time-to-market KPIs, That is the primary reason to invest in Proofs of Concept, to address this important challenge.”

  • “Netcracker’s pre-integrated BSS suite will enable our organization to improve customer experience and reduce time-to-market. Netcracker’s implementation methodology will also help us standardize our systems and processes across multiple operators.”