58 NetCracker Testimonials

“Netcracker’s sophisticated fully integrated BSS/OSS suite, field-proven expertise and successful delivery track record were major factors in selecting it for this large-scale transformation. While we have already witnessed the in-depth functionality of Netcracker’s billing solutions, we look forward to experiencing the comprehensive advantages of using its updated end-to-end portfolio.”

"As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."

"I'm delighted that we have developed and deployed NFV with NEC and other leading vendors in the NFV domain. To maximize benefit of NFV, DOCOMO expects to virtualize many other key components of its mobile network, aiming to eventually establish a fully virtualized network. I'm convinced that our multi-vendor NFV is the first step toward our goal."

"We are moving aggressively to put in place the foundational infrastructure and platforms required to continue upgrading our digital capabilities. As such, we needed a partner like Netcracker, whose sophisticated BSS/OSS are enabling us to improve business and operational agility. The reason we chose Netcracker was because we were looking for a strategic partner that could deliver all of the key components—innovative cloud-based applications, comprehensive virtualization capabilities and a proven delivery track record—that would enable a diverse telecommunications and IT services company like Gtd to transform and achieve our strategic business objectives."

"Consistency across all lines of business and minimizing the number of systems required enables us to offer new digital services faster and provide innovative bundles that our customers expect. Netcracker's proven ability to deliver a comprehensive revenue management solution allows us to consolidate on a single billing platform and offer a better customer experience."

“The OSS solution from Netcracker provided a flexible, scalable solution that was not only able to replace Consolidated Communications’ legacy systems, but is also capable of managing and supporting the latest existing and emerging technologies. We are confident our deployment of Netcracker’s OSS solution enables us to continue to build upon system efficiency and automation with a platform that scales and evolves as we continue to expand our footprint and services. We are excited about the future of our back-office and the enhanced support we will be able to offer to our customers.”

“Cricket consistently delivers value to its customers by actively seeking out cutting edge technology in both network and IT domains, and working with our strategic partners, to rapidly prototype it and effectively operationalize it. This joint trial is a result of a successful business relationship between Netcracker and Cricket. It reflects our commitment to bring the latest to benefit our customers while positively impacting business operations.”

“Netcracker’s Revenue Management and CRM solutions give us the flexibility and functionality needed to deliver the best possible experience to our customers as they demand more digital services. We will continue leveraging Netcracker’s offerings as a means to standardize core customer processes.”

“Our expansion with Netcracker was driven by the success we’ve already experienced with its fully hosted order-to-cash solution as well as the opportunity to fundamentally transform our customers’ experience through an innovative self-service portal, We are excited to empower our customers with more capabilities and deliver the experience they expect from a leading U.S. cable operator.”

"Our customers expect us to offer the most innovative digital services in the market and deliver those services reliably and consistently. As such, we continue to invest in cutting-edge technology that will allow seamless customer experience. We are excited to launch this partnership with NEC and Netcracker and leverage their expertise and solutions to meet our key business objective of being the best digital service provider for our customers."

"Our need to improve IT process efficiency and accelerate service delivery methods to optimize customer experience led us to select Netcracker, which has proven itself to enable large-scale digital transformations successfully. With the combination of innovative solutions, robust roadmap, managed services and expertise in handling complex business transformations, we are confident that our partnership with Netcracker will deliver the right outcomes which will enhance our customer experience leadership position."

"Our investment in a new, next-generation cloud platform gives our customers added flexibility when procuring software and IT infrastructure services. Whether they're looking for a public or on-premises private cloud solution, on-demand services or expert support to realize their complex IT projects, Bechtle is their reliable partner when it comes to modern IT architectures and hybrid clouds."

“It was the strategic partnership, as well as their comprehensive Billing and Revenue Management solution capabilities, that encouraged us to extend our relationship with Netcracker. We look forward to enhancing our customer-centric operations through the use of Netcracker’s product and service offerings.”

“Netcracker not only provides the functionality we need to innovate and differentiate our offerings, but has also proven its ability to deliver new capabilities rapidly and work closely with our IT organization to achieve our time-to-market goals. Our proven partnership with Netcracker enables a strong foundation to continue growing our business in new consumer sub-segments as well as into larger-scale enterprise customers.”

"The ability to acquire new customers and maximize customer experience is directly related to the use of innovative technologies and the deployment of best practices. Netcracker's market expertise and proven solution capabilities will ensure that we have the capabilities needed to keep our customers happy."