58 NetCracker Testimonials

"Part of becoming a digital service provider means being able to deliver digital services to all of our customers without introducing complexities on the billing or experience side. Netcracker's converged solution has made us more agile by bringing together core capabilities onto a single, sophisticated system."

“By enabling a faster time-to-market for next-generation offerings and services and allowing us to configure new pricing models on the fly, Netcracker’s Revenue Management solution will help us compete aggressively in Sri Lanka’s growing communications market. I believe this deployment will enable us to improve the bottom line and develop a stronger customer-centric approach, which will introduce a number of strategic business opportunities in the long run."

“The market for digitalized, on-demand Pay TV content continues to accelerate and become more competitive. Transforming our end-to-end BSS/OSS capabilities with Netcracker will enable us to deliver competitive new offerings rapidly while continuing to lead with the best customer experience in our market.”

"As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."

“Netcracker’s Revenue Management and CRM solutions give us the flexibility and functionality needed to deliver the best possible experience to our customers as they demand more digital services. We will continue leveraging Netcracker’s offerings as a means to standardize core customer processes.”

“The combined expertise of NEC and Netcracker gives us great confidence knowing that the opportunities presented from this sophisticated vCPE trial will translate into real deployment in the future. We look forward to experiencing the full operational and business benefits associated with following NEC’s and Netcracker’s vision for their virtualized solutions.”

"Our customers expect us to offer the most innovative digital services in the market and deliver those services reliably and consistently. As such, we continue to invest in cutting-edge technology that will allow seamless customer experience. We are excited to launch this partnership with NEC and Netcracker and leverage their expertise and solutions to meet our key business objective of being the best digital service provider for our customers."

“Netcracker not only provides the functionality we need to innovate and differentiate our offerings, but has also proven its ability to deliver new capabilities rapidly and work closely with our IT organization to achieve our time-to-market goals. Our proven partnership with Netcracker enables a strong foundation to continue growing our business in new consumer sub-segments as well as into larger-scale enterprise customers.”

“Cricket consistently delivers value to its customers by actively seeking out cutting edge technology in both network and IT domains, and working with our strategic partners, to rapidly prototype it and effectively operationalize it. This joint trial is a result of a successful business relationship between Netcracker and Cricket. It reflects our commitment to bring the latest to benefit our customers while positively impacting business operations.”

"Together with equipment vendors Huawei, NEC/Netcracker and Nokia, Rostelecom proves transport SDN's ability to reduce costs and improve network automation. By using NEC/Netcracker's multidomain transport SDN controller, which managed multiple underlying domain controllers, Rostelecom was able to eliminate vendor lock-in and lay the foundation for a true multivendor infrastructure."

“As we launch more innovative and comprehensive offerings, we need a revenue management platform that can scale with our new market strategies without compromising the quality and responsiveness expected by our customers. We are excited to use Netcracker’s Revenue Management offering, which will help us roll out new products swiftly and efficiently while simultaneously supporting our other offerings.”

"As our customers' expectations change, we must continue to evolve, working with proven partners and leveraging platforms that are stable, meet the requirements of our business and enable us to deliver the best customer experience. Our longstanding use of its Revenue Management solution validates our relationship with Netcracker. Extending the use of the platform was the logical choice in order to meet our near- and long-term business objectives."

"As we accelerate the transformation of our network and services to fully leverage cloud and virtualization, Orchestration and Automation plays a critical role in how we build and operate both the infrastructure and our business. We selected NEC/Netcracker due to its deep understanding of both physical and virtual domains and its unique capabilities for hybrid operations across physical and cloud environments."

“Our expansion with Netcracker was driven by the success we’ve already experienced with its fully hosted order-to-cash solution as well as the opportunity to fundamentally transform our customers’ experience through an innovative self-service portal, We are excited to empower our customers with more capabilities and deliver the experience they expect from a leading U.S. cable operator.”

“Netcracker’s proven ability to provide, deliver and support a forward-looking converged billing solution to serve our entire customer base made it the clear choice as our key partner for this substantial billing transformation.”