58 NetCracker Testimonials

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  • “The market for digitalized, on-demand Pay TV content continues to accelerate and become more competitive. Transforming our end-to-end BSS/OSS capabilities with Netcracker will enable us to deliver competitive new offerings rapidly while continuing to lead with the best customer experience in our market.”

  • “Our longstanding partnership with Netcracker validates the comprehensive functionality of its cutting-edge BSS offerings. I believe these Revenue Management, Interconnect and Active Mediation solutions will enable us to personalize customer-centric offerings and improve customer satisfaction. Combining our business expertise of over 150 years and implementing modern systems and processes ensure …

  • “Netcracker’s consolidated OSS solution will provide us with a number of critical advantages, including a reduction in the cost and effort needed to maintain numerous platforms and the ability to augment customer experience by acquiring better insight into customer- and network-facing operations. We are excited to expand our relationship with …

  • “Netcracker’s solutions will help Singtel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time."

  • “The rising complexity of the WAN Network is a significant drain on our time-to-market KPIs, That is the primary reason to invest in Proofs of Concept, to address this important challenge.”

  • “Netcracker’s pre-integrated BSS suite will enable our organization to improve customer experience and reduce time-to-market. Netcracker’s implementation methodology will also help us standardize our systems and processes across multiple operators.”

  • "Our customers expect digital, always-on services and we need to transform how we do business in order to meet and exceed our customers' expectations and continue our profitable growth in the business services market. Strategic partners like Netcracker help us deliver more for our customers by giving us real business …

  • “Netcracker is a proven partner with revenue management solutions that provide a strong foundation for growth and profitability for our pay-TV, voice and high-speed data services, This multi-year extension reflects Netcracker’s ongoing commitment to our longstanding partnership.”

  • "As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."

  • “A centralized view into our products and the use of a single platform to manage their lifecycles will help us improve internal operations and collaboration, and introduce new opportunities to maximize customer experience by giving our end users what they want, when and how they want it. We are excited …

  • "We are moving aggressively to put in place the foundational infrastructure and platforms required to continue upgrading our digital capabilities. As such, we needed a partner like Netcracker, whose sophisticated BSS/OSS are enabling us to improve business and operational agility. The reason we chose Netcracker was because we were looking …

  • "With our comprehensive, converged infrastructure and cutting-edge network, our customers expect the most digitalized offerings and an outstanding customer experience delivered consistently and in a personalized manner. This is the focus of this program. We have chosen Netcracker as a strategic partner due to its innovative offerings and its outstanding …

  • “Netcracker’s comprehensive TOMS suite, unparalleled delivery capabilities and market leadership made selecting it for this large-scale business transformation a convincing choice. The flexible and automated Netcracker solutions will allow us to revamp a number of business processes and optimize the customer experience, giving us the competitive and functional capabilities we …

  • “Our past success with Netcracker Technology made selecting them a natural choice for this project, We look forward to leveraging Netcracker’s expertise, delivery capabilities and proven solution assets.”

  • “Netcracker’s sophisticated fully integrated BSS/OSS suite, field-proven expertise and successful delivery track record were major factors in selecting it for this large-scale transformation. While we have already witnessed the in-depth functionality of Netcracker’s billing solutions, we look forward to experiencing the comprehensive advantages of using its updated end-to-end portfolio.”