58 NetCracker Testimonials

"As we accelerate the transformation of our network and services to fully leverage cloud and virtualization, Orchestration and Automation plays a critical role in how we build and operate both the infrastructure and our business. We selected NEC/Netcracker due to its deep understanding of both physical and virtual domains and its unique capabilities for hybrid operations across physical and cloud environments."

“By enabling a faster time-to-market for next-generation offerings and services and allowing us to configure new pricing models on the fly, Netcracker’s Revenue Management solution will help us compete aggressively in Sri Lanka’s growing communications market. I believe this deployment will enable us to improve the bottom line and develop a stronger customer-centric approach, which will introduce a number of strategic business opportunities in the long run."

“Netcracker’s Revenue Management and CRM solutions give us the flexibility and functionality needed to deliver the best possible experience to our customers as they demand more digital services. We will continue leveraging Netcracker’s offerings as a means to standardize core customer processes.”

"The ability to acquire new customers and maximize customer experience is directly related to the use of innovative technologies and the deployment of best practices. Netcracker's market expertise and proven solution capabilities will ensure that we have the capabilities needed to keep our customers happy."

"Consistency across all lines of business and minimizing the number of systems required enables us to offer new digital services faster and provide innovative bundles that our customers expect. Netcracker's proven ability to deliver a comprehensive revenue management solution allows us to consolidate on a single billing platform and offer a better customer experience."

"With our comprehensive, converged infrastructure and cutting-edge network, our customers expect the most digitalized offerings and an outstanding customer experience delivered consistently and in a personalized manner. This is the focus of this program. We have chosen Netcracker as a strategic partner due to its innovative offerings and its outstanding track record in delivering large-scale digital transformation programs on time and on budget."

"We are committed to being the country's leading digital service provider, offering our customers and partners the innovative capabilities they require in a world that demands constant connectivity. Netcracker, as a proven and leading provider of next-generation revenue management capabilities, is the logical partner for driving our continuous digital transformation."

“Our longstanding partnership with Netcracker validates the comprehensive functionality of its cutting-edge BSS offerings. I believe these Revenue Management, Interconnect and Active Mediation solutions will enable us to personalize customer-centric offerings and improve customer satisfaction. Combining our business expertise of over 150 years and implementing modern systems and processes ensure that our customers are able to harness the full potential of our product portfolio by enabling more value additions."

“Netcracker is a clear choice for us as we improve post-paid billing and customer care functionality to meet our rapidly expanding footprint of customers. They have vast experience in both complex billing and customer care, and are a trusted name in the industry.”

“Netcracker’s solutions will help Singtel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time."

"Over the past years, Netcracker demonstrated commitment and continuous support of our mission-critical billing operations, ensuring high performance, quality and timely billing execution as our trusted partner."

“The entire Lightpath organization is focused on providing the best experience we can for our customers and streamlining our operational processes helps us continue to deliver on that promise.”

“A centralized view into our products and the use of a single platform to manage their lifecycles will help us improve internal operations and collaboration, and introduce new opportunities to maximize customer experience by giving our end users what they want, when and how they want it. We are excited to use Netcracker’s comprehensive Product Management solution as a means to achieve these mission-critical objectives. Also, this change is part of a bigger IT transformation program we are currently doing.”

“Netcracker’s proven ability to provide, deliver and support a forward-looking converged billing solution to serve our entire customer base made it the clear choice as our key partner for this substantial billing transformation.”

“Using virtualization to drive more sophisticated functionality to our business customers will play a major role in enabling their evolution into digital enterprises, allowing them to open new revenue streams by offering more diverse services. We selected NEC/Netcracker's NaaS solution for our large-scale virtualization program because of its ability to support both residential and enterprise transformation.”