58 NetCracker Testimonials

“Netcracker’s sophisticated fully integrated BSS/OSS suite, field-proven expertise and successful delivery track record were major factors in selecting it for this large-scale transformation. While we have already witnessed the in-depth functionality of Netcracker’s billing solutions, we look forward to experiencing the comprehensive advantages of using its updated end-to-end portfolio.”

"We are committed to being the country's leading digital service provider, offering our customers and partners the innovative capabilities they require in a world that demands constant connectivity. Netcracker, as a proven and leading provider of next-generation revenue management capabilities, is the logical partner for driving our continuous digital transformation."

"Part of becoming a digital service provider means being able to deliver digital services to all of our customers without introducing complexities on the billing or experience side. Netcracker's converged solution has made us more agile by bringing together core capabilities onto a single, sophisticated system."

"We are moving aggressively to put in place the foundational infrastructure and platforms required to continue upgrading our digital capabilities. As such, we needed a partner like Netcracker, whose sophisticated BSS/OSS are enabling us to improve business and operational agility. The reason we chose Netcracker was because we were looking for a strategic partner that could deliver all of the key components—innovative cloud-based applications, comprehensive virtualization capabilities and a proven delivery track record—that would enable a diverse telecommunications and IT services company like Gtd to transform and achieve our strategic business objectives."

“Netcracker is a clear choice for us as we improve post-paid billing and customer care functionality to meet our rapidly expanding footprint of customers. They have vast experience in both complex billing and customer care, and are a trusted name in the industry.”

"We at Hrvatski Telekom want to be the leader in the regional telecommunications and digital service market by year 2020. We want to have the best network, the best digital services and the best customer experience. To achieve this, it is important we have an advanced, convergent billing system which will support future offerings and enable shorter time-to-market. For that reason, we have chosen the leading telco solution which provides us with an innovative platform, superior billing capabilities and proven professional services that will help us monetize our investment in converged infrastructure."

"Our need to improve IT process efficiency and accelerate service delivery methods to optimize customer experience led us to select Netcracker, which has proven itself to enable large-scale digital transformations successfully. With the combination of innovative solutions, robust roadmap, managed services and expertise in handling complex business transformations, we are confident that our partnership with Netcracker will deliver the right outcomes which will enhance our customer experience leadership position."

"Our customers expect us to offer the most innovative digital services in the market and deliver those services reliably and consistently. As such, we continue to invest in cutting-edge technology that will allow seamless customer experience. We are excited to launch this partnership with NEC and Netcracker and leverage their expertise and solutions to meet our key business objective of being the best digital service provider for our customers."

“It was the strategic partnership, as well as their comprehensive Billing and Revenue Management solution capabilities, that encouraged us to extend our relationship with Netcracker. We look forward to enhancing our customer-centric operations through the use of Netcracker’s product and service offerings.”

"Our investment in a new, next-generation cloud platform gives our customers added flexibility when procuring software and IT infrastructure services. Whether they're looking for a public or on-premises private cloud solution, on-demand services or expert support to realize their complex IT projects, Bechtle is their reliable partner when it comes to modern IT architectures and hybrid clouds."

“Netcracker’s solutions will help Singtel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time."

"With our comprehensive, converged infrastructure and cutting-edge network, our customers expect the most digitalized offerings and an outstanding customer experience delivered consistently and in a personalized manner. This is the focus of this program. We have chosen Netcracker as a strategic partner due to its innovative offerings and its outstanding track record in delivering large-scale digital transformation programs on time and on budget."

“Our decision to select Netcracker was based on their industry-leading technology. Netcracker’s solution is built on a unified platform that will simplify our systems architecture and provide our business operations with the flexibility needed to compete in the commercial market today. We are leveraging the Cable Information Architecture (CIA) that we developed with CableLabs and other MSOs to optimize our ability to enable the business.”

“It’s important we evolve to meet our customer’s demands, and this new solution is another example of how we will further improve our service. This solution will enable Cox Business to achieve greater efficiencies as we remain on track to reach $2 billion in revenue by 2016.”

“Netcracker has been our proven partner for managed services. We have further expanded the relationship to include its hosted CRM solution, giving us a comprehensive BSS capability fully integrated with Netcracker’s Revenue Management. This expanded managed services relationship will enable us to streamline mission-critical processes and reduce overhead, while delivering more functionality to improve customer experience and loyalty.”