58 NetCracker Testimonials

“Netcracker not only provides the functionality we need to innovate and differentiate our offerings, but has also proven its ability to deliver new capabilities rapidly and work closely with our IT organization to achieve our time-to-market goals. Our proven partnership with Netcracker enables a strong foundation to continue growing our business in new consumer sub-segments as well as into larger-scale enterprise customers.”

“Our longstanding partnership with Netcracker validates the comprehensive functionality of its cutting-edge BSS offerings. I believe these Revenue Management, Interconnect and Active Mediation solutions will enable us to personalize customer-centric offerings and improve customer satisfaction. Combining our business expertise of over 150 years and implementing modern systems and processes ensure that our customers are able to harness the full potential of our product portfolio by enabling more value additions."

“As we launch more innovative and comprehensive offerings, we need a revenue management platform that can scale with our new market strategies without compromising the quality and responsiveness expected by our customers. We are excited to use Netcracker’s Revenue Management offering, which will help us roll out new products swiftly and efficiently while simultaneously supporting our other offerings.”

“By leveraging the power of TELUS’ advanced fiber network, we are able to deliver access to faster and more reliable business services, including innovative NaaS solutions, to more business customers than ever before. Collaborating with NEC/Netcracker has contributed to our ability to deliver SD-WAN and other next-generation services to meet our customers’ increasingly complex demands.”

“In order to provide high-quality customer service and enable faster time-to-market, we needed a strategic IT platform for the management of the network and systems. The implementation of one central inventory with discovery and reconciliation capabilities for all network layers will be an important step in planning and installation. By leveraging Netcracker’s OSS solutions and services, we will be able to drive greater operational and business agility.”

“Our partnership with Netcracker gives us an opportunity to further improve our customer-facing systems and processes with even greater efficiency, allowing us to enhance our promise in delivering exceptional customer experience.”

“Netcracker is a clear choice for us as we improve post-paid billing and customer care functionality to meet our rapidly expanding footprint of customers. They have vast experience in both complex billing and customer care, and are a trusted name in the industry.”

"As we diversify and expand upon the offerings that we provide to our customers, it is important that we leverage scalable and real-time solutions that can support our operations as we evolve. We selected Netcracker due to its proven delivery record, its sophisticated and comprehensive BSS capabilities and roadmap."

"Our customers expect us to offer the most innovative digital services in the market and deliver those services reliably and consistently. As such, we continue to invest in cutting-edge technology that will allow seamless customer experience. We are excited to launch this partnership with NEC and Netcracker and leverage their expertise and solutions to meet our key business objective of being the best digital service provider for our customers."

“Cricket consistently delivers value to its customers by actively seeking out cutting edge technology in both network and IT domains, and working with our strategic partners, to rapidly prototype it and effectively operationalize it. This joint trial is a result of a successful business relationship between Netcracker and Cricket. It reflects our commitment to bring the latest to benefit our customers while positively impacting business operations.”

"As our customers' expectations change, we must continue to evolve, working with proven partners and leveraging platforms that are stable, meet the requirements of our business and enable us to deliver the best customer experience. Our longstanding use of its Revenue Management solution validates our relationship with Netcracker. Extending the use of the platform was the logical choice in order to meet our near- and long-term business objectives."

"As we accelerate the transformation of our network and services to fully leverage cloud and virtualization, Orchestration and Automation plays a critical role in how we build and operate both the infrastructure and our business. We selected NEC/Netcracker due to its deep understanding of both physical and virtual domains and its unique capabilities for hybrid operations across physical and cloud environments."

"We at Hrvatski Telekom want to be the leader in the regional telecommunications and digital service market by year 2020. We want to have the best network, the best digital services and the best customer experience. To achieve this, it is important we have an advanced, convergent billing system which will support future offerings and enable shorter time-to-market. For that reason, we have chosen the leading telco solution which provides us with an innovative platform, superior billing capabilities and proven professional services that will help us monetize our investment in converged infrastructure."

“Our decision to select Netcracker was based on their industry-leading technology. Netcracker’s solution is built on a unified platform that will simplify our systems architecture and provide our business operations with the flexibility needed to compete in the commercial market today. We are leveraging the Cable Information Architecture (CIA) that we developed with CableLabs and other MSOs to optimize our ability to enable the business.”

“It’s important we evolve to meet our customer’s demands, and this new solution is another example of how we will further improve our service. This solution will enable Cox Business to achieve greater efficiencies as we remain on track to reach $2 billion in revenue by 2016.”