2339 Microsoft Dynamics 365 Testimonials

"It’s bringing that information together and changing the culture from the frontline having to reach out and pull that content together to actually having it pushed out to them – so their energy is spent on creating the right narrative for the client. That means we can drive much better user experience by giving the users everything they need at their fingertips."

“It recognized that this would be a game changer, not only for New Mexico but also for the rest of the nation. So many states have been trying to crack the code, and we did it.”

“Equally as important is self-management: that ability for the patient to be able to monitor their own symptoms and to proactively manage their condition.”

"The reactions to the admissions portal are really positive. Before we implemented the portal, my enrollments might have been around 900. This year, we hit 1,800. If I didn’t have these tools or this portal, there is no way we would be able to serve that demand."

"Our whole pitch is basically around using the higher education accelerator in order to speed things up and get you from A to B faster, but it’s not about building IP, because Microsoft is doing the building already."

"We’ve got an end-to-end student record system that is built on the Microsoft Higher Education Accelerator and encompasses all of our marketing, recruitment and applications processes."

"It’s really exciting to be working at TEDI-London and be using this system and this technology. It’s really amazing to see how much it can support what we’re trying to do here."

“It gives us that common view on our customers, which is essential for helping them to grow and accelerate the innovation journey and the export journey. Without that common view, we can't help.”

“When we first implemented Microsoft Dynamics 365, one of the main values for us was having the security levels we needed, which some other cloud services didn't offer.”

“We are getting signals from all across the organization, from all the users, employees, customers and so on, and then putting the data together to get actionable intelligence.”

"It has been an enormous piece of work to capture the whole student journey in one system. But the value of that is it is all now in one system. All the information we capture about a student and what they are interested in during the recruitment process is all available to the admissions and finance teams. We’ve got that overview. And, similarly, in three years’ time when they become alumni, they’ll come back to me and all their information will still be in the same system."

"We’ve been able to tailor credentials, access and privacy rules to control who sees what. We’ve got something that we’ve been able to define – rather than retrofitting ourselves into processes or systems that aren’t really working."

“With Dynamics 365, inquiries are resolved in as little as one day, instead of the previous 15 days. In some cases, the inquiries are resolved in as little as three hours, and less.”

“Population centers across Quebec, many of whom already use Microsoft 365, could implement these same solutions very rapidly by pairing Azure Cognitive Services with their existing Power Automate clients, and greatly benefit from it in terms of performance, and employee and customer experience.”

"Our purchase requisition process used to take around a week, but now, since all requests are processed in Dynamics 365, these can be completed in a day."