2339 Microsoft Dynamics 365 Testimonials

"Dynamics 365 Customer Insights brings data to life. The packaged solution, with artificial intelligence and machine learning, enables us to quickly and easily unify customer data scattered across multiple systems, unlock insights, and empower each of our 2,500 employees to delight our guests in person and via digital touchpoints."

"Calpine is helping CCAs manage their customers better and offer them green energy alternatives. Dynamics 365 enables Calpine to stay on top of all customer interactions and make this transition to green energy easier. AlphaBOLD has helped Calpine materialize its vision to promote renewable energy usage."

"One of the main drivers behind the improvement is Aico’s real-time connectivity to our Microsoft D365, which allows us to record and submit journals with a large number of lines into D365 instantly."

"We made our own box versus somebody putting us in a box and having to change our process to fit it. Microsoft gave a us a tool that’s agile. There’s never been a point where we hit a wall and could not do something. It’s a great tool for information sharing."

“Dynamics 365 was the solution of choice; it is accessible seven days a week, 24 hours a day.”

"We’re really excited now about looking forward to actually building on the technology. Where we bring in artificial intelligence and start connecting it with all of our other channels. We’ll be able to have a much more holistic view."

"We’ve got that seamless one single view of the customer. So they can start off their journey on the website, for example, but we would know all that interaction through this platform – whereas previously we didn’t have that kind of information."

"Our ambition as a bank has come together perfectly with the product development of Microsoft."

"Microsoft Dynamics 365 absolutely provides the rails that we need for today as well as tomorrow with regards to how we manage CRM and manage client relationships."

"We were able to rapidly develop a proof of concept, launch and iterate that in one market, and then – once we were satisfied with the results – rapidly scale out across 50+ markets within a nine-month period."

"Microsoft Dynamics 365 was the only solution that could even get close to giving us that deep and wide understanding of our customers."

"It’s bringing that information together and changing the culture from the frontline having to reach out and pull that content together to actually having it pushed out to them – so their energy is spent on creating the right narrative for the client. That means we can drive much better user experience by giving the users everything they need at their fingertips."

"We’ve seen improvements in the collaboration of our client facing teams which is clearly contributing to a better experience for our clients."

"The beauty of Microsoft solutions is how easy they are to use. It’s something familiar, making our digital transformation journey extremely smooth."

"We knew that Microsoft 365 and Dynamics 365 Customer Service were the tools we needed for rapid, effective digital transformation. Our shift from the on-premises solution went smoothly without any disruptions to users’ daily work."