“Previously, information from various sources trickled down to our telemarketers, by phone, email, in spreadsheets. Now, all people involved have access to the status of a given process.”
“We introduced Dynamics 365 to save costs on procurement and licensing of physical servers. We had high demands when it comes to cybersecurity. Thanks to Microsoft our database is now secure and able to connect with other entities, such as National Treasury’s Supplier database.”
"We were looking for a solution that would effectively support the roadside assistance process and found one in Microsoft Dynamics CRM. The highlights were the ability to quickly implement the solution, adapt it the specific requirements of the business process and integrate it with internal and external systems, such as …
"With the implementation of Dynamics 365, we have optimized our management systems from an organizational and operational point of view. We have achieved a significant improvement in usability and accessibility and consequently, we have achieved an increase in the number of opportunities managed by approximately 20 percent compared to those …
"From the beginning we have worked with Ibercaja to achieve two clear objectives: to modernize digital channels to improve the customer experience and to make Ibercaja the most innovative bank in Spain in customer service."
"We like the option of being able to simply expand and scale as we need to with Dynamics 365."
"We’re able to present additional investment avenues to clients and offer a value add, which is a unique and powerful approach that we achieved with Dynamics 365."
“At the same time, with Dynamics 365 Marketing we are able to create campaigns quickly through the creation of personalized journeys, which allows us to boost the conversion rate of potential customers and give more value in communications for each customer.”
"Dynamics 365 has provided a series of automations, the flexibility for extracting information is also very important."
"We didn’t want our clients to have to prepare a file that then has to be sent to the bank and then processed. Instead, we created a channel of interaction and communication with the client where data flows seamlessly based on algorithms."
"With Dynamics 365, we have the platform we need to grow in different countries, in multiple languages and cultures. That’s one of the reasons we chose Microsoft."
"We’re digitizing our business and patient records to improve the quality of our services. We implemented Dynamics 365 solutions to provide an easy communications platform for patients and their dentists."
"We’re very happy with Dynamics 365. Patients like it, and clinic staffs are very happy with the patient insights, especially the ability to get feedback from our patients in real time so that we can adjust our processes to give them exactly the care they need when they need it."
"We get a real sense of how the channels are growing, and how they're being used by our customers, and what services they use once they're inside that service. Which is quite important because it helps us direct what we build next."
"This partnership worked. It was very beneficial to have Microsoft during the discussions with the developers."
FeaturedCustomers has 2,091,952+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
