“The business began asking for new tools, new ways of collaborating, sharing files, and having their data accessible from different devices. With our on-premises environments, it was difficult to provide that level of flexibility our users were asking for while maintaining today’s required security standards to keep our company safe. People wanted to have access to their devices in ways that worked for them, and—in turn—Lallemand.”
"Integrating Dynamics 365 Field Service into HoloLens 2 expands our customer service options."
"Our Dynamics 365 system is supporting us well. With our old systems, I worried about how to manage our fast growth. Now we don’t struggle with day-to-day management. We’re free to focus on the business itself."
"In the current context, we see it as essential to have the most advanced digital tools that support the commercial work of our managers. At Banca March we are committed to digitalization, and proof of this is the great progress that the bank has made in this regard by working closely with leading firms in its sector, such as LinkedIn and Microsoft."
"A great direct cost saving from integrating with Microsoft Dynamics is that our weekly billing process used to take an entire day and now takes just 3 hours."
"With the implementation of Dynamics 365, we have optimized our management systems from an organizational and operational point of view. We have achieved a significant improvement in usability and accessibility and consequently, we have achieved an increase in the number of opportunities managed by approximately 20 percent compared to those made with the old ERP system."
"From the beginning we have worked with Ibercaja to achieve two clear objectives: to modernize digital channels to improve the customer experience and to make Ibercaja the most innovative bank in Spain in customer service."
"We like the option of being able to simply expand and scale as we need to with Dynamics 365."
"We’re able to present additional investment avenues to clients and offer a value add, which is a unique and powerful approach that we achieved with Dynamics 365."
“At the same time, with Dynamics 365 Marketing we are able to create campaigns quickly through the creation of personalized journeys, which allows us to boost the conversion rate of potential customers and give more value in communications for each customer.”
"Dynamics 365 has provided a series of automations, the flexibility for extracting information is also very important."
"We didn’t want our clients to have to prepare a file that then has to be sent to the bank and then processed. Instead, we created a channel of interaction and communication with the client where data flows seamlessly based on algorithms."
"With Dynamics 365, we have the platform we need to grow in different countries, in multiple languages and cultures. That’s one of the reasons we chose Microsoft."
"We’re digitizing our business and patient records to improve the quality of our services. We implemented Dynamics 365 solutions to provide an easy communications platform for patients and their dentists."
"We’re very happy with Dynamics 365. Patients like it, and clinic staffs are very happy with the patient insights, especially the ability to get feedback from our patients in real time so that we can adjust our processes to give them exactly the care they need when they need it."